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System Administrator III or IV – Windows at Sam Houston State University in Huntsville, Texas

Sam Houston State University

Last Updated: 1/18/23

Job Description

Requisition 202200365S

Position Title System Administrator III or IV – Windows

FLSA status Exempt

Hiring Salary This position is a pay grade 20 or 22. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf

Occupational Category Professional

Department IT Operations

Division
Informational Technology

Educational Requirements for the Position

System Administrator III – Bachelor’s degree with a major in computer science or related field from an accredited institution, with a minimum of three years relevant experience. A currently valid Microsoft Certified Systems Engineer certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator IV – Bachelor’s degree with a major in computer science or related field from an accredited institution. Four years relevant experience in directly related field is required. Foundation, master, and architect-level certifications for operating system platform preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

System Administrator III – Oversees and maintains the upkeep, configuration, and reliable operation of university Information Technology systems.

System Administrator IV – Designs and implements new computer server systems and maintains existing servers to support the initiatives of university business.

Primary Responsibilities

System Administrator III - Acquisitions, installs, and upgrades computer components and software. Provides highly advanced automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Works under the direction of the Director for Systems and Operations and the designated team lead.

This position maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. The person selected would process service requests and tasks using the IT ticketing system. Maintains small to large systems made up of multiple servers and network devices. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as SCCM, F5 Big-IP LTM /GTM/APM, Enterprise SAN/NAS platforms, Active Directory, ADFS, and Azure Active Directory. Additional skills required to perform this job should include knowledge of: PowerShell, GIT Source Control, Microsoft Operating System, SCCM, GPOs, firewalls, disaster recovery, and access management policies and processes.


System Administrator IV -Acquisitions, installs, and upgrades computer components and software. Provides highly advanced automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Works under the direction of the Director for Systems and Operations and the designated team lead.

This position maintains core services to include, but not limited to, e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. The person selected would process service requests and tasks using the IT ticketing system. Maintains small to large systems made up of multiple servers and network devices. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as SCCM, F5 Big-IP LTM /GTM/APM, SQL Server databases, Enterprise SAN/NAS platforms, Active Directory, ADFS and Azure Active Directory. Experience with VMware virtualization technologies is highly preferred.

Other Specifications

System Administrator III – In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL), and Transport Layer Security (TLS) technologies. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. Experience with VMware virtualization technologies is preferred.

Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy. Up to 100% remote work (contingent upon performance reviews); however, during emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of work schedule including holidays, nights, and weekends. May be placed in on-call rotation for after-hours support. Special procedures sometimes require extended hours. Some travel is required.


System Administrator IV – Intimate knowledge of operating systems and applications, as well as hardware and software troubleshooting. Very familiar with technologies such as Redundant Array of Independent Disks (RAID), Fibre Channel Storage Area Network (SANs), Internet Small Computer System Interface (iSCSI), rack-mountable servers, server virtualization, server clusters, databases, and hardware load balancers. In-depth understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Servers (DNS), Lightweight Directory Access Protocol (LDAP), Simple Mail Transfer Protocol (SMTP), Structured Query Language (SQL), Secure Sockets Layer (SSL), Transport Layer Security (TLS), Server Message Block (SMB), Common Internet File System (CIFS), and various authentications protocols such as Kerberos and RADIUS. Experienced with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. Additional skills required to perform this job should include knowledge of: .NET, PowerShell, GIT Source Control, Microsoft Windows Operating System, GPOs, firewalls, disaster recovery, and access management policies and processes.

Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy. Up to 100% remote work (contingent upon performance reviews); however, during emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of work schedule including holidays, nights, and weekends. May be placed in on-call rotation for after-hours support. Special procedures sometimes require extended hours. Some travel is required.

Up to 80% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time

To apply please visit https://shsu.peopleadmin.com/postings/32578

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.



Company Details

Huntsville, Texas, United States
A Great Name in Texas Education! Named for Texas’s greatest hero, Sam Houston State University (SHSU) continually honors its historical roots through academic excellence. For more than 140 years, SHSU has been preparing students for meaningful lives of achievement. Its motto, “The measure of a Life is its Service,” resonates among its approximately 21,612 students, eight college...