Technology Communication Team Lead
Ball State University
The Ball State University Digital Corps is an on-campus creative agency powered by students. We’re problem solvers and big thinkers. As part of the IT family, our primary goal is to serve as a catalyst to the campus community using technology in creative, innovative, and immersive directions to advance the goals of the University. The role of the Technology Communication Team Lead is a one-of-a-kind position that combines the best of technical communication skills with the altruistic aims of empowering students to learn, grow, and succeed in their creative discipline. Ideal candidates will have a shared passion for student success and technical communication. Part teacher, part writer, part mentor, part techie… this position requires face-to-face work with undergraduate students and hands-on work with all aspects of technical communication.
At Ball State University, Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Position Function: The Technology Communication Team Lead in Digital Corps will support the messaging and technical communication needs of the Division of Information Technology while supported by – and providing guidance to – a team of students within the Digital Corps. By utilizing a wide variety of delivery tools, and by leveraging a talented team of students, the Communication Team Lead aims to create clear, concise, informative, and meaningful communication strategies on behalf of Information Technology and for the clients of the Digital Corps.
Minimum Qualifications: Bachelor’s degree in English, creative writing, technical writing, communication, or a related technical field from an accredited institution by date of appointment. Or, in lieu of a Bachelor’s degree: an Associate’s degree plus an additional combination of education or experience in communication equivalent to two years, or a high school diploma or GED plus an additional combination of education or experience in communication equivalent to four years. At least two years of communications experience.
Minimum Other: A successful candidate will have excellent writing and editing skills, and the patience to lead, train, and coach undergraduate students in the field of communication strategy. In addition, crucial soft skills – like time management, collaboration, and creativity – are highly valued. Must be able to use a word processing program.
Preferred Qualifications: Experience in communication and presentation skills; ability to quickly adapt
and become familiar with university processes and procedures and quickly establish rapport and confidence among multiple university units and levels of the organization. Ability to meet with end users to capture and understand needs and processes to make informed recommendations for process improvement or system solutions.
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
The salary range for this position is: $58,000
Apply online at: https://bsu.peopleadmin.com/postings/35312
Include the following documents with your application: resume and cover letter addressed to: Hiring Manager. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Review of applications will begin immediately and will be accepted through February 6, 2023.
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.
The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.
The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.