The Salem State University Information Technology Services (ITS) department is responsible for the academic and administrative systems necessary to achieve the strategic and operational goals of the university. ITS is a department of 32 employees and has an annual non-compensation budget of $5M. With the exception of the CIO, all ITS employees are members of bargaining units. ITS deploys and supports enterprise applications including Oracle PeopleSoft Student and Finance, Canvas learning management system (LMS), OnBase digitization, TargetX customer relationship management (CRM), Point N’ Click health and counseling system and a host of other academic and administrative systems. Salem State has an onsite data center built in 2010 but is focused on migration to cloud services when it makes sense operationally and financially. The department has an in-house helpdesk and supports a fleet of over 3000 endpoint devices. The department also includes Network Services, Telecommunications, Media Services (classroom technology), transition services as well as database management, business intelligence and analytics support.
Salem State University values, celebrates and appreciates diversity in all its forms and endeavors to create a space that reflects the campus community population which it serves. Our students come to Salem State University from 38 states and 48 countries and reflect the demographics of the greater Boston community in which we live. We are passionate about providing an experience for them and our fellow staff and faculty, where everyone can feel supported while they explore, learn, and celebrate their identities, similarities, and differences. We welcome you to come celebrate with us and become a member of our community.
- Bachelor's degree
- Professional experience (10+ years) managing the implementation and maintenance of large-scale technology systems, including senior level IT administrative management experience
- Considerable knowledge of current technology applications
- Master’s degree
- Demonstrated ability to create and implement a vision for meeting technology needs in a complex organization with significant demands on its IT resources
- Demonstrated ability to support, motivate and lead staff, most of whom work remotely
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email email@example.com.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment.
Potential for Permanent Hybrid/Remote Work: ITS is part of a project to move some administrative functions to a permanent remote/hybrid work model, including this position. Currently, plans and policies are being developed, including the identification and provision of shared, reservable space for the occasional on-campus work that members of department, including this position, may need to do. Applicants should be aware the position will be expected to be a hybrid model of both remote and in-the-office, as needed. The university reserves the right to set the conditions and location of the employment, including changing to a more traditional in-house work model if that is necessary to effectively meet the mission of the university and responsibilities of this position.
Special Instructions to Applicants:
Please apply online and attach resume and cover letter addressing your vision for IT and describing your leadership skills.
Resume review will begin on Monday, February 6, 3023. For best consideration, please submit all materials by that date. The university seeks to fill the position no later than May 1, 2023.
Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.
This position is not eligible for H1B visa sponsorship.
Please note all newly hired staff and faculty, will need to be in compliance with Salem State University’s COVID-19 Vaccination and Booster Requirement.
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.