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New Jersey City University

Last Updated: 4/26/22

Job Description

SUMMARY: Reporting to the Associate Director, OSP/EOF. Provides holistic support services such as personal, academic, financial, and career counseling to OSP/EOF students from enrollment through graduation. Directly supports the mission and goals of the Program and University.


  • Manages caseload of assigned students by providing ongoing comprehensive support services to ensure persistence to timely graduation. Support services include, but are not limited to, academic, personal, financial and career counseling.
  • Provides academic advisement to facilitate major selection, course registration, degree maps, academic plans of action, and graduation clearance. Monitors students’ academic progress to ensure satisfactory academic progress. Connects students to program and campus resources. Maintains open communication with Tutorial Coordinator.
  • Provides personal counseling as it relates to supporting students in successfully adjusting to transitions and balancing academic, work and/or home responsibilities. Makes appropriate referrals to campus and community resources when necessary.
  • Educate students to increase their knowledge and understanding of the financial aid process. Monitors students’ adherence to institution, state and federal financial aid deadlines by conducting ongoing outreach and regularly reviewing program and state rosters. Maintains open communication with financial aid liaisons/counselors and OSP Program Assistant.
  • Provides career counseling and prepares students to successfully secure placements into cooperative education, internships, and preparatory special enrichment programs (e.g., OSP’s Praxis Enrichment, EOF’s MIP, Pre-legal and Med PREP programs, etc.), resulting in increased opportunities for career and/or graduate school offers upon graduation.
  • Creates and maintains confidential files (e.g., spreadsheets, electronic student records, etc.) to track student engagement and program outcomes. Compiles monthly reports and assists with program and state reports.
  • Teaches assigned OSP section of Orientation to College, a credited course for first-time students.
  • Assists with the screening and interviewing process of program applicants (first-time freshmen, readmits, EOF transfers, and non-EOF transfers).
  • Assists in development, implementation, and coordination of the OSP Summer Academy and various student development programming throughout the year (e.g., workshops, social engagement, enrichment series, leadership development, etc.).
  • Develops and maintains collaborative relationships with assigned colleges/departments to ensure students are maximizing utilization of campus resources.
  • Actively participates in team meetings to obtain and share information, discuss current administrative procedures, assess the effectiveness of the Program, and provide recommendations for improvement.
  • Serves as OSP liaison to assigned colleges/academic majors, reviews progress of students, and identifies interventions to increase persistence to graduation in respective majors.
  • Independently or in collaboration with team members, conducts and/or participates in special projects as assigned (e.g., OSP student group advisor, marketing campaigns, alumni relations, fundraising, etc.).
  • Assists in the recruitment, screening, training, and onboarding of student staff. Serves as a supervisor and mentor to the hires.
  • Participates in professional development opportunities (e.g., seminars, conferences, etc.) to maintain awareness of current and changing trends in higher education and counseling. Remains knowledgeable of regulatory issues specific to the University and Educational Opportunity Fund.
  • Serves on various internal and external committees as a representative of the OSP/EOF department.
  • Remains flexible and adaptable in work schedules and assignments to meet departmental needs. Other assigned duties as needed.

EDUCATION: Bachelor’s degree required, Master’s degree preferred, preferably in education, social work, counseling, or related field.

EXPERIENCE: Minimum one (1) year of experience serving a diverse student/client population from backgrounds with limited access to academic and financial resources.


  • An understanding of and commitment to the role of opportunity programs, preferably in an urban multicultural setting.
  • Demonstrated commitment to equity, social justice, and student success.
  • Asset-based approach to supporting students/clients.
  • Effective communication (verbal and written), interpersonal, organizational, critical thinking, and leadership skills.
  • Demonstrated experience with developing creative initiatives to meet the needs of students/clients preferred.
  • Ability to thrive working in a team environment, with demonstrated experience developing strong working relationships with both internal and external partners preferred.
  • Computer literacy with standard office applications such as Microsoft Office Suite, student information systems, and other web-based platforms.
  • Ability to work a flexible schedule to accommodate evening or weekend programming activities (e.g. registration, orientation, recruitment, etc.), as needed.

We offer a competitive Compensation and Benefits Package

To apply for this position, refer to NJCU website at:

As a condition of employment, new employees are required to provide proof of full COVID-19 vaccination prior to their start date. Candidates wishing to request a medical or religious exemption must advise Human Resources at the time of job offer.

New Jersey City University is a Tobacco and Smoke Free Campus. For the health of our employees, students and visitors, smoking, vaping and tobacco use is not permitted on campus. This includes all buildings, grounds and parking lots.

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.

Cut-Off Date for Filing Applications: February 8, 2022

Company Details

Jersey City, New Jersey, United States