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Last Updated: 6/02/23

Job Description


JSI Research & Training Institute, Inc. (JSI) is a public health management consulting and research organization dedicated to improving the health of individuals and communities throughout the world over the last forty years. JSI is currently seeking a Program Officer for the USAID-funded Country Health Information System and Data Use (CHISU) global cooperative agreement. This is a full-time position based in Arlington, VA with some teleworking negotiable.

The Country Health Information Systems and Data Use program (CHISU) is designed to enhance host country capacity to produce high-quality health information, to optimally manage this information, and to institutionalize evidence-based decision-making. CHISU works with USAID- supported host country health managers, health workers, and other stakeholders to strengthen the enabling environment of health information management and strategic planning in order to: improve harmonization of fragmented information systems, reduce duplication of data collection, and improve monitoring and tracking of a country’s own health trends and priorities.

The Program Officer (PO) will work closely providing support to the donor, headquarters and country technical, finance and administrative staff to help ensure that CHISU functions efficiently in the areas of administration, finance, contracts, management and operational issues per JSI protocols. The PO will work under the supervision of the CHISU Finance & Operations Director.


The Program Officer will have the following roles and responsibilities:
  • Acting as a liaison between the donor, as well as field and home office staff in order to provide effective support;
  • Providing strategic leadership in meeting coordination and tracking for the donor, project management team, and partners;
  • Monitoring and providing administrative support for field activities, including scheduling and meeting minutes;
  • Processing monthly financial reports and in-country expenditures;
  • Tracking project budgets;
  • Providing guidance and support for procurements for projects;
  • Monitoring subcontracts and liaising with US based subcontractors;
  • Liaising with USAID Missions, as well as other funders regarding administrative and contractual matters when appropriate;
  • Providing logistical and administrative support to expatriate field staff and expatriate consultants;
  • Collaborating with technical staff to identify and recruit headquarters and field staff and consultants for project assignments;
  • Providing support to the project team for technical assistance visits
  • Consultant and Contract monitoring;
  • Assisting in the preparation, review, and dissemination of project reports;
  • Working with technical staff to develop program budgets;
  • Coordinating orientation processes for all staff;
  • Supporting project HR needs, including development of local policies and procedures, recruitment, and staff hiring;
  • Providing support for field office safety and security;
  • Carrying out other relevant tasks as necessary.


You are a strategic thinker; you understand the program needs and desires, and appreciate the importance of general coordination and support. You are interested in learning more about how global public health projects are managed, both from the technical perspective and the finance and operations point of view. You enjoy reaching out to country and program staff to prioritize operational tasks. You’re a modern professional with a passion for coordinating multiple activities with different team members. You’re resourceful and go out of your way to seek out opportunities to find solutions, as well as learn about and understand the teams that you work with.

In your day-to-day work, you’re excited to be in a role where each day presents new challenges. You may jump from a meeting about an upcoming conference to facilitating a high level coordination meeting with the donor, then move on to processing payments. You will oversee country offices remotely to ensure administrative and financial compliance. You’re adept at multitasking and consider yourself to be detail- oriented and a great and easy communicator. You have creative strategies for managing competing priorities coming at you from multiple teams. If we talked to your friends, they would describe you as a team player who pitches in to make sure the job is done, and done well.

JSI seeks a results-oriented individual with the ability to produce and lead teams in producing high quality deliverables, managing multiple concurrent tasks, and meeting tight deadlines with attention to detail. The successful candidate will have:
  • A Bachelor’s degree and a minimum of two years working in the field of international development or public health, including relevant in-country experience or a Master’s degree with one year experience.
  • Previous experience backstopping overseas field offices preferred, including relevant in-country experience
  • Strong time management/task prioritization skills
  • The ability to work independently and in groups, to manage multiple tasks concurrently, and to meet deadlines with attention to detail and quality
  • Computer literacy in MS Office Suite (e.g., MS Word, Excel, and PowerPoint)
  • Experience with SAP Concur and QuickBooks preferred
  • Excellent interpersonal and team skills--demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants
  • Strong oral and written communication skills
  • Fluent spoken and written English and French required
Please apply via our Careers Portal:
Apply For Program Officer

Company Details

Boston, Massachusetts, United States
John Snow, Inc., and our nonprofit JSI Research & Training Institute, Inc., are public health management consulting and research organizations dedicated to improving the health of individuals and communities throughout the world. Our mission is to improve the health of underserved people and communities and to provide a place where people of passion and commitment can pursue this cause.Our sis...