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System Administrator I, II or III - Windows (1 Position to be Filled) at Sam Houston State University in Huntsville, Texas

Sam Houston State University

Last Updated: 11/23/22

Job Description

Requisition 202200440S

Position Title System Administrator I, II or III - Windows (1 Position to be Filled)

FLSA status Exempt

Hiring Salary This position is a pay grade 16, 18 or 20. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf

Occupational Category Professional

Department Systems & Operations

Division
Information Technology

Educational Requirements for the Position

System Administrator I – Bachelor’s degree with a major in computer science or related field from an accredited institution, with a minimum of one year relevant experience. A currently valid Microsoft Certified System Engineer certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator II – Bachelor’s degree with a major in computer science or related field from an accredited institution. A minimum of two years relevant experience in directly related field is required. Foundation, master, and architect-level certifications for operating system platform preferred. A currently valid Microsoft Certified Systems Engineer certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered

System Administrator III – Bachelor’s degree with a major in computer science or related field from an accredited institution with three years relevant experience. A currently valid Microsoft Certified Solutions Associate certificate or higher, or a Red Hat Certified Engineer certificate or higher could be substituted for one year of experience. Proficiency in Windows, Red Hat Linux, and Mac Operating Systems, and in one or more endpoint and configuration management platforms, such as Red Hat Satellite, Puppet, Ansible, SCCM, or JAMF preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

System Administrator I – Assists with the upkeep, configuration, and reliable operation of university Information Technology systems.

System Administrator II -Maintains the upkeep, configuration, and reliable operation of university Information Technology systems.

System Administrator III – Oversees and maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology Systems. Acquisitions, installs, and upgrades highly advanced computer components and software.

Primary Responsibilities

Advises enrolled and prospective students regarding their academic program and curriculum. Maintains student files throughout their academic career and make changes to records as necessary. Provides retention advice to students on probation. Assists with resolving academic issues. Assists with coordinating orientation sessions for groups of incoming new students. Assists with recruiting high school or community college students and give presentations to small or large groups. Analyze and process degree plans and degree exceptions. Performs other related duties as assigned.

Primary Responsibilities

System Administrator I
– Acquisitions, installs, and upgrades computer components and software. Provides automation and maintains security policies in conjunction with information security office recommendations, and state and federal regulations. Works under the direction of the Director for Systems and Operations and the designated team lead.
This position maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. The person selected would process service requests and tasks using the IT ticketing system and maintains small systems made up of one or two servers, software, and network devices. Manages federation, authentication, and access control systems. Performs routine maintenance and troubleshooting to maintain service availability.

System Administrator II – Acquisitions, installs, and upgrades computer components and software. Provides automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Works under the direction of the Director for Systems and Operations and the designated team lead. This position maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. The person selected would process service requests and tasks using the IT ticketing system and maintains small to medium systems made up of one or several servers, software, and network devices. Manages federation, authentication, and access control systems. Performs routine maintenance and troubleshooting to maintain service availability. Administers information technology management systems such as SCCM, SCOM, Active Directory, Azure Active Directory and ADFS.


System Administrator III – Acquisitions, installs and upgrades computer components and software. Provides highly advanced automation, and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the IT ticketing system. Communicates effectively and timely with team members and clients. Serve as a member of project teams to build small (1 or 2 servers) to large (up to 10 servers) systems. Maintains small to large systems. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as Satellite, System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), Dell Open Manage Essentials (DOME), Zenoss, and backups. Performs other related duties as assigned.

Other Specifications

System Administrator I – Knowledge of operating systems and applications. Knowledge of hardware and software troubleshooting. Familiar with or some experience using technologies such as Redundant Array of Independent Disks (RAID), enterprise-class server and direct-attached storage, as well as server virtualization. Understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. Additional skills required to perform this job should include knowledge of: PowerShell, GIT Source Control, Microsoft Windows Operating System, GPOs, firewalls, disaster recovery, and access management policies and processes.

Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy. Up to 100% remote work (contingent upon performance reviews); however, during emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of work schedule including holidays, nights, and weekends. May be placed in on-call rotation for after-hours support. Special procedures sometimes require extended hours. Some travel is required

System Administrator II – In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Familiar with Network Load Balancers and clustering technologies. Very familiar with or very experienced using technologies such as Redundant array of independent disks (RAID), enterprise-class server and direct-attached storage, enterprise-class storage systems such as Fibre Channel Storage Area Network (SAN) and Network Attached Storage (NAS), as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) and Transport Layer Security (TLS) technologies. Additional skills required to perform this job should include knowledge of: BASH, GIT Source Control, Microsoft Windows Operating System, SCCM, GPOs, firewalls, disaster recovery, and access management policies and processes.

Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy. Up to 100% remote work (contingent upon performance reviews); however, during emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of work schedule including holidays, nights, and weekends. May be placed in on-call rotation for after-hours support. Special procedures sometimes require extended hours. Some travel is required.

System Administrator III – Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required.

After an initial probationary period, this position will be eligible to work remote up to 100% (contingent on acceptable job performance reviews). During emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of normal work schedule including holidays, nights and weekends.

Full Time

To apply please visit https://shsu.peopleadmin.com/postings/33137

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.



Company Details

Huntsville, Texas, United States
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