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Program Coordinator

$4,610 – $6,556 monthly

California State University, Long Beach

Last Updated: 5/13/23

Job Description

Program Coordinator

Job No: 526863
Work Type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Job Summary

The New Student & Family Programs (NSFP) Program Coordinator is responsible for the developing, organizing, implementing, and assessing the First-Year Beach Connections (FYBC) and Parent & Family Programs (PFP). This position also engages parents and other supporters by providing information, communication, and opportunities to support their student's academic, social, and personal success. The Program Coordinator also supports New Student Orientation (NSO), NSFP outreach efforts, Cultural Welcomes, and Financial Literacy campaign. The incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. This position uses a student centered and equity minded approach in all communication and services efforts.
Knowledge Skills and Abilities

  • Experience in a student affairs organization along with an understanding of university structure and protocol.

  • Experience with working with a diverse group of individuals and multicultural university environment; demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds.

  • Ability to work effectively and productively as part of a resourceful team and dynamic environment.

  • Skill in planning and coordinating large events/programs, managing event calendars, arranging meetings, establishing agendas and participating in meetings with small and large groups of people.

  • Interpersonal skills to establish and maintain cooperative working relationships; provide excellent customer service to the campus community, including students, staff, faculty, parents/families, vendors, donors, stakeholders, and other outside agencies.

  • Ability to learn, operate, and manage Ocelot (texting platform) and Beach Family Portal.

  • Proficient in maintaining equanimity during peak times and flexibility to adjust to changing priorities, workload, competing requirements, and continual interruptions.

  • Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to compose and proofread professional level copy of letters, proposals, reports, meeting notes, invitations and announcements.

  • Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions.

  • Proven ability to learn, interpret, apply, and develop a wide variety of university policies and procedures relating to high-level office administration standards, policies, and issues.

  • Ability to work weekends and a flexible work time as needed and determined by operational needs.

  • Resourcefulness and creativity in managing the large number of high-profile campus-wide projects and demanding schedules.

  • Skill in sound time management including prioritizing assignments to complete work in a timely manner.

  • Skill in exercising sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University.

  • Excellent communication skills (e.g., one-on-one, small groups, large group presentations) with the ability to effectively handle a broad range of interpersonal contacts including with higher level personnel and those of a sensitive nature internally and externally.

  • Experience with a broad range of Microsoft Programs (e.g., Outlook, Teams, Excel, PowerPoint, Visio, etc.) and Adobe Softwares (e.g., reports, forms, publications, fliers, agendas, minutes, advertisements, etc.); including internet search engines, CMS software applications, PeopleSoft, Zoom webinars and meetings. Knowledge of HTML is preferred.

  • Experience using social media channels, platforms and programs and their audiences to allow for targeted messages including social media technical skills.

  • Demonstrated skill in conducting research, developing reports, and presenting findings; skill in analyzing information, problems, situations, practices, and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise.

  • Ability to lift boxes or items weighing 25 lbs to and from event locations.

    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
    Education and Experience

    Equivalent to a bachelor's degree with upper or graduate coursework in one of the behavioral sciences, public or business administration, or a job-related field and two (2) years of professional experience in one of the student services program areas required. Minimum of two (2) years' experience of student affairs work, preferably in student transition & retention, parent & family programs, or peer mentor programs.
    Physical Summary

    Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.
    Licenses / Certificates

    CA driver's license preferred.

    New Student & Family Programs

    Student Services Professional II

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

    Hiring Range: $4,610 - $6,556 per month commensurate with candidate's education, experience, skills, and training

    CSU Classification Salary Range: $4,610 - $6,556 per month.

    Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
    Time Base

    Full-time temporary position for one (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
    Application Procedures

    Click Apply Now to complete the CSULB Online Employment Application.

    PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
    Additional Information

    The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

    CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
    Equal Employment Statement

    California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

    To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to

    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact
    Out of State Employment Policy

    California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Application Closes: Apr 25, 2023 (11:55 PM)

    To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.