Associate Director for Business Operations

The Office of Housing and Residence Life is looking for a dynamic leader to join their student-centered team. The Associate Director of Business Operations serves as a senior member of the Housing and Residence Life Leadership team at Ball State University. The Associate Director works to develop the strategic direction for all aspects of the day-to-day management of the business operations in the Department of Housing and Residence Life specifically in the areas of occupancy management, marketing and communication strategy, and technology and information systems within HRL. Provides oversight and supervision for a business operations team consisting of two assistant directors, occupancy specialists, and systems specialists including recruitment, selection, coaching, performance appraisals, and training of personnel across Housing and Residence Life. Experience in data-informed decision-making and experience with StarRez is strongly encouraged.

At Ball State University, Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.

Position Function: Provide oversight and supervision for all aspects of business operations in Housing and Residence Life including Occupancy Management and processes, housing contract and lease development, marketing and communication functions, and technology and information systems. In collaboration with the AVP/Director of HRL create and implement the strategic direction and planning for business operations management in Housing and Residence Life. Sit on the executive leadership team for Housing and Residence Life. Serve on regular leadership on-call duty rotations.

Minimum Qualifications: Bachelor’s degree from an accredited institution. 3 years’ experience in housing, residence life, occupancy management, housing information technology, or related field.

Minimum Other: Understanding of university environments; excellent organizational, interpersonal and customer service skills.

Preferred Qualifications: Master’s degree from an accredited institution. 5 years’ experience in housing, residence life, occupancy management housing technology or related field. Significant experience with StarREz preferred. Banner experience preferred.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Apply online at: https://bsu.peopleadmin.com/postings/36591

Include the following documents with your application: resume and cover letter addressed to: Hiring Manager. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

The salary range for this position is: $75,000

Review of applications will begin immediately and will be accepted through April 27, 2023.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.

The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.

The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:

https://cms.bsu.edu/About/AdministrativeOffices/HumanResources/Jobs/Benefits-and-Community/professional-staff

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.