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Police Dispatcher

California State University, Long Beach

Last Updated: 1/12/23

Job Description


Police Dispatcher

Job No: 523671
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety

Job Summary

The Police Dispatcher is responsible for maintaining effective and efficient communication between the university law enforcement headquarters, university police officers, other outside emergency, law enforcement agencies and the public. The incumbent is responsible for establishing priorities for all calls for service, dispatching calls via radio, coordinating field personnel and radio traffic, maintaining status of all units, disposing of all incidents and handling requests for service from field units. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as: radio transceiver; 911 systems; Justice Department Interface Controller/California Law Enforcement Telecommunications System (JDIC/CLETS); telephones; university fire and burglar alarms; and emergency signaling devices; and utilizes PC-based Computer Aided Dispatch (CAD) system to enter research and retrieve information.
Key Responsibilities

  • Radio Communications - Provide dispatching services as for the Department and is responsible for establishing priorities, using independent judgment and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state and local laws.
  • Public Communications - Act as first point of contact between the public and the Department.
  • Records Management - Enters all relevant data and activities into the Computer Aided Dispatch/Records Management (CAD/RMS) Systems.
  • Electronic Systems Control - Monitor and operate all electronic systems contained in the Communications Center.
Knowledge Skills and Abilities

The incumbent is responsible for establishing priorities, using independent judgment, and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state and local laws. The incumbent may rotate among day and night tours of duty and may be required to work overtime. The incumbent is required to perform many tasks simultaneously. The incumbent will be expected to maintain strict confidentiality on information received through his/her employment. The incumbent must have strong verbal and written communication skills as well as general knowledge of and experience with multiple computer systems and strong multi-tasking skills.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Equivalent to a high school diploma and one (1) year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency required. Incumbents must successfully pass supplemental P.O.S.T requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
Licenses / Certificates

A valid CA Driver's license required. Must have completed or be able to successfully complete a P.O.S.T. Dispatcher Course.
Department

University Police
Classification

Police Dispatcher I
Compensation

Salary placement is determined by the education, experience, qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

Hiring Range: $3,338- $3,500 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: $3,338 - $5,994 per month.
Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base

Full-time, regular position. Hours may consist of shifts in 12 hours increments, overtime required as needed. Must be able to work various hours, including weekends, nights and holidays.
Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.
Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, saexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


Application Closes: Jan 25, 2023 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/523671/police-dispatcher




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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.