E-Learning Technology Specialist

E-Learning Technology Specialist

Job no: 518081
Work type: Staff
Location: Northridge
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)


About the College

CSUN's Tseng College: Graduate, International, and Midcareer Education (College) provides advanced professional education to undergraduate, graduate, international and midcareer students. With more than $37.7 million in revenue and close to 28,000 total enrollments in 2020-2021, the College is a leading provider of professional degrees, certificates and custom-designed programs. Known for its premier support services, the College employs an administrative staff of more than 70 full-time employees, leading to high graduation rates – 68-89 percent for most programs in 2019-2020, with some, like the Master of Social Work, achieving 96 percent in 2019-2020.

The College is nationally recognized for providing programs with formats, delivery modes and locations that address the needs and constraints facing working professionals and their organizations. It works closely with businesses, communities, agencies and international partners to design and deliver programs that meet unique organizational needs and goals.

To learn more about CSUN Tseng College: https://tsengcollege.csun.edu/aboutus/whycsun

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun.


Major Duties

Under general supervision, the E-Learning Technology Specialist works independently as well as collaboratively with the Instructional Designers (ID) to scope, initiate, design and assist with development of the current E-Learning and multimedia assets to augment Tseng College's online and hybrid courses. The incumbent acts as the main contact person in the allocation of tasks and management of Student Assistants employed in Distance Learning.

• Leads and collaborates with IDs in the online course production process, in the design and implementation of faculty training programs, and in the identification of new and relevant technical tools used for online learning.
  
  
• Researches, evaluates, recommends latest and relevant technology solutions for online learning and training.
  
  
• Responsible for ensuring that all data related to assigned programs is kept securely and in keeping with CSUN data security policies and best practices.
  
  
• Performs other duties as assigned.
  
  *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3tSKESm
  
  
  Qualifications
  
  
• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in computer science, education/instructional/information technology or related field. Master's degree is strongly preferred.
  
  
• Certification training and applied experience may be substituted for the required education, on a year-for-year basis.
  
  
• Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support.
  
  
• Experience with applying ADA compliance rules in the online learning environment and experience with applying copyright compliance rules in the online learning environment is preferred
  
  
  
  Knowledge, Skills, & Abilities
  
  
• Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of ADA compliance for online learning environments; copyright compliance for online learning environments.
  
  
• Knowledge of copyright compliance for online learning environments is required; experience with applying copyright compliance rules in the online learning environment is preferred. Highly proficient in MS Office Suite and a variety of relevant technology solutions which may include knowledge of HTML and CSS, some programing languages, and design software such as Adobe Creative Suite. Media production skills in a plus.
  
  
• Ability and specialized skills to: identify, analyze and address user needs and problems, and propose effective solution; understand functional and procedural requirements, develop alternative solutions and relate them to departmental management and staff.
  
  
• Very strong English verbal and written communication skills. Ability to effectively write/develop letters, reports, presentations, summaries, design specifications, technical training documentation for a variety of audiences. Ability to conduct trainings and creating training resources and tools. Demonstrated ability to give oral presentations to groups, and communicate effectively in one on one conversations about complex issues. Ability to provide and receive constructive criticism and feedback.
  
  
  Pay, Benefits, & Work Schedule
  
  
• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
  
  
• Classification / grade:
  
  
• The anticipated HIRING RANGE: $4678 - $6667 per month, dependent upon qualifications and experience. The salary range for this classification is: $4678 - $11,547 per month.
  
  
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
  
  
• REG: This is a Regular position with a one-year probationary period.
  
  
• The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.
  
  
  General Information
  
  
• Applications received through December 5, 2022, will be considered in the initial review and review of applications will continue until position is filled.
  
  
• This position is a sensitive position as designated by the CSU.
  
  
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  
  
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  
  
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  
  
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
  
  
• CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines
  
  
  Equal Employment Opportunity
  
  CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at [Register to View] .
  
  Advertised: Nov 22, 2022 (9:00 AM) Pacific Standard Time
  Applications close: Open until filled
  
  To apply: https://careers.pageuppeople.com/873/nr/en-us/job/518081/elearning-technology-specialist