Located within the School of Education's Office of Student Services, academic advising provides the foundation upon which a student develops his or her academic program. The academic advisor will assist the team in all aspects of advising such as, retaining students, clarifying educational goals, planning academic coursework and direct student to additional campus resources. The advisor counsels students on degree requirements and the general education curriculum of the university; explaining and interpreting both university policies and procedures; and serving as a liaison and advocate for students throughout the university. In addition, this individual collaborates with other administrators, academic departments and faculty is required in support of students’ success and experience
Salem State University values, celebrates and appreciates diversity in all its forms and endeavors to create a space that reflects the campus community population which it serves. Our students come to Salem State University from 38 states and 48 countries and reflect the demographics of the greater Boston community in which we live. We are passionate about providing an experience for them and our fellow staff and faculty, where everyone can feel supported while they explore, learn, and celebrate their identities, similarities, and differences. We welcome you to come celebrate with us and become a member of our community.
- Provides high-quality, accurate advising to undergraduate students. Monitors student progress towards degree and implements intervention supports for students demonstrating behaviors that put them at risk of not graduating/making timely progress.
- Collaborates with Lead Faculty for Program Areas to address individual student needs as well as to implement curricular changes, policies and procedures, as needed.
Develops faculty advising materials for students.
- Provides high-quality support to students via assigned Navigate caseload, following established protocols for case follow up and closure.
- Takes the lead in executing undergraduate and combined student facing events, including, but not limited to: initial license stage 1 orientation, stage 2 orientation, stage 3 orientation, meet your major, etc.
- Actively supports other School of Education events and associated events including, but not limited to: pinning ceremony, accepted students’ day, first year orientation, etc.
- Work with students and the student educators’ group(s) to plan and implement varied opportunities for student activities and engagement throughout the year.
Represents unit at campus events (open houses, etc.).
- Takes the lead in maintaining and managing student facing communications including, but not limited to: weekly newsletter, stage-specific updates, program-specific updates, Dean’s list acknowledgements, etc.
- Executes student communications in alignment with established communication plan to students.
- Collaborates with other staff and faculty to assess communication efficacy and recommend changes as needed.
- Develops competence in all areas and categories of students supported by the Office of Student Services to assist colleagues during busy periods and provide backup during vacations or unexpected absences.
- Maintains relationships with faculty and university personnel to support enrollment management initiatives.
- Executes activities designed to keep students informed of and successful in meeting program requirements and expectations.
- Processes documentation through the registrar and/or appropriate Chair to ensure approval consistency in accordance with established policy.
- Contributes to program-wide initiatives (e.g., programmatic assessments), as needed.
- Uses Office 365 Suite and other software systems to facilitate the duties and responsibilities of the student services office.
- Learn and support new systems and assist in implementation with faculty and students (Sibme, Navigate, etc.).
- Contributes to maintaining the office as a hospitable atmosphere for students.
- Serve on committees and attend meetings as assigned by the Assistant Dean and/or Chair.
- Demonstrates sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds and those with a diversity of learning styles. Actively works to utilize asset-based and anti-racist approaches. Serves as a role model and mentor to students as appropriate.
- Contributes to the broader Student Services team by performing additional tasks as assigned.
- Reports to the Assistant Dean; works in close collaboration with the Chairs, Lead Faculty, and SGS Staff.
- Master’s degree in Higher Education Student Affairs or related field
- Three to five years of experience in student affairs
- Bilingual, English/Spanish languages
- Prior experience in college advising and mentoring
- Experience applying technological solutions using tools (e.g., Smartsheet and Sales Force)
- Strong competency in Microsoft software
- Ability to prioritize and multitask
- Ability to work independently
- Familiarity with public school teacher licensure process
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email firstname.lastname@example.org.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds.
Special Instructions to Applicants:
Please apply online at https://careers-salemstate.icims.com and attach resume and cover letter.
Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.
This position is not eligible for H1B visa sponsorship.
Please note all newly hired staff and faculty, will need to be in compliance with Salem State University’s COVID-19 Vaccination and Booster Requirement.
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Please Note: If there is no application deadline associated with a position, it may be removed at any time and additional applications will not be accepted.