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Testing Services Assistant (2022)

MiraCosta College

Last Updated: 9/06/22

Job Description

Testing Services Assistant (2022)
MiraCosta College

For full details and to apply, go to

Type of Assignment: Full Time
Assignment Category: Regular Position

Position Details:
One regular, part-time position, 32 hours per week, 12 months per year on the San Elijo Campus in Cardiff. The work schedule will typically be Monday through Thursday, 8:00 am - 4:30 pm but is subject to change based on department needs and operating hours. The person selected for this position will also be subject to assignment to any district facility.
IMPORTANT: MiraCosta College requires that all employees be fully vaccinated against COVID-19 in order to promote a safe and healthful workplace for employees and to promote the health and safety of our campus community. Unvaccinated employees are at greater risk of contracting and spreading COVID-19 within the workplace and to the college community that depends on college programs and services. As of August 23, 2021, all employees must submit proof of vaccination or request and receive approval for a medical or religious exemption prior to their start date. For more information, please visit

Salary Range: 11
Compensation: Starting at $39,420.80 – $41,605.60 per year ($23.69 – $25.00 per hour), salary range 11, step 1 or 2 on the 2022-2023 classified salary schedule. Initial step placement will be determined based on directly-related experience, with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.

MiraCosta College offers an array of benefits to eligible employees.

  • The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
  • $100,000 life insurance policy
  • Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
  • Vacation, sick leave, and up to 18 paid holidays
  • State pension system retirement benefits (CalPERS)
  • Free and confidential employee assistance program
  • Wellness Program
  • Participation in the District’s Early Retirement Program
  • Professional Development Opportunities
  • Tuition fee reimbursement
  • Childcare Facility (Oceanside Campus)

Position Term in Months: 12

Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.

*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen]).

Retired STRS members are not eligible for this position.

Basic Function:
Under general supervision, perform a variety of routine clerical and administrative support functions; administer standardized individual and group assessment tests and proctor instructional tests in both the Testing department and Academic Proctoring Center; schedule appointments for exams and test accommodations; maintain appropriate security of test materials and results; follow prescribed test procedures and appropriate policies and regulations; and perform related duties as assigned.

Distinguishing Characteristics:

Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Act as first point of contact for the Testing and Academic Proctoring Center; greet, direct and provide general testing information and technical assistance to students, staff and faculty; schedule appointments for the Academic Proctoring Center; respond to routine phone calls, correspondence and email inquiries regarding a variety of department matters.

2. Administer and proctor a variety of assessment and instructional tests including adap­tive tests for disabled students and online course testing for college and other institutions; obtain and distribute test materials; ensure security of testing supplies.

3. Monitor and report student attendance to instructors; notify instructors when tests have been completed; deliver/transmit test materials to instructor/institution in a timely manner.

4. Monitor students during test administration; monitor timing for individual tests; resolve or report test irregularities; observe district, state/federal, and test agency policies and procedures for security/confidentiality of testing materials and records.

5. Administer and oversee the administration of a variety of skill assessment and career exploration tests; score tests with computerized scoring equipment and scanner; retrieve and input placement test results into student records for registration.

6. Assess student records, review and explain test results and multiple measure placement data.

7. Run daily usage reports; reconcile reports with class rosters; create and submit testing irregularity reports and Maxient referrals to faculty.

8. Prescreen high school transcripts for placement through multiple measures; scan and retrieve documents; verify and communicate matriculation status to provide direction to appropriate services and resources; refer to and schedule counseling drop in appointments.

9. Using standard office software, compose and/or type memoranda, correspondence, reports, agreements, contracts, marketing materials, training materials, presentations, spreadsheets, forms, and other documents.

10. Create, develop, maintain and update specialized and custom forms, databases, logs, files, records, and reports to support technical work processes in areas of responsibility; design, develop and maintain spreadsheets requiring data interpretation and manipulation; track and maintain data and student outcomes and prepare for reporting.

Other Duties:
1. Assist with off-campus assessment testing as assigned.

2. Assist in the planning implementation of special events and projects.

3. Provide backup to other department staff as needed.

4. Provide training and work direction to student workers and other temporary staff, as needed.

5. Perform general clerical support including filing and ordering supplies.

6. Troubleshoot technical issues when Testing Specialist or Program Manager are unavailable.

7. Contact campus police or custodial staff as needed.

8. Perform related duties as assigned.

Knowledge Of:
1. Basic test administration practices and procedures.

2. Various online platforms.

3. Practices, concepts and techniques used in customer service.

4. Terminology, procedures, and practices applicable to the Testing and Academic Proctoring Center.

5. Office administration practices and procedures.

6. The district’s student recordkeeping systems, including appointment setting and accessing student test information as applicable to area of assignment.

7. Common student needs, issues and concerns applicable to area of assignment.

8. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.

9. Written and oral communication skills including correct English usage, grammar, spell­ing, punctuation and vocabulary.

Ability To:
1. Interpret and explain rules, regulations, procedures and policies regarding student testing.

2. Schedule and administer various academic tests.

3. Use automated systems for maintaining and reporting test results for various tests.

4. Assist in testing-related evaluations.

5. Analyze situations accurately and adopt effective courses of action.

6. Maintain confidentiality of district and student files and records.

7. Communicate effectively, both orally and in writing.

8. Understand and follow written and oral instructions.

9. Operate a computer and standard business software.

10. Use tact and diplomacy in dealing with sensitive, complex and confidential student issues, situations and concerned people.

11. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

12. Establish and maintain effective working relationships with all those encountered in the course of work.

Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from high school or GED equivalent, and one year of progressively respons­ible clerical support experience, preferably involving frequent public or student contact; or an equivalent combination of training and experience.

NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:
1. Demonstrated experience working collaboratively with Student Services and Instructional departments.

2. Previous experience working with Student Information Systems, scheduling software, CRM systems, and other web-based software. Knowledge of PeopleSoft and SARS a plus.

Licenses & Other Requirements:
1. A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

2. Must complete GED Test Proctor Certification within the first year of being hired.

Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to a variety of locations on and off campus as needed to conduct district business.

Emotional Effort:
Ability to develop and maintain effective working relationships involving interactions and com­munications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:
Primarily business office environment in a space accessible to the public; subject to frequent public contact and inter­ruption; inter­mittent exposure to individuals acting in a disagreeable fashion; occasional evening, week­end and/or holiday hours required on an as-needed basis.

Posting Number: S22/23013P
Human Resources Contact Information: or [Register to View]
Job Close Date: 9/23/2022
Open Until Filled:
First Screening Date:

About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at

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Company Details

Oceanside, California, United States
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help...