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Financial Aid System Analyst

California State University, Long Beach

Last Updated: 5/30/23

Job Description

Financial Aid System Analyst

Job No: 518707
Work Type: Staff
Location: Long Beach
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time

Job Summary
The Financial Aid System Analyst is responsible for working collaboratively with the Associate Director/Systems and Financial Aid Module Lead in assisting to improve the quality of financial aid services. This position is responsible for the configuration, set-up, testing, analysis, and implementation of technological solutions to support operations. This position involves the analysis of business processes and work-flow to determine areas of improvement in the processes and system functionality. In addition this position will ensure compliance with aid program regulations, conduct research and document solutions. This position supports the Financial Aid in daily, weekly and annual system maintenance covering the delivered financial aid, Baseline, CSULB Custom module.
Key Responsibilities

  • Assist in maintaining and enhancing functionality of the financial aid module. Including production support as needed to ensure the continued efficient operation of automated systems. This may include set up activities, security administration coordination, and quality assurance monitoring and working reports.
  • Provide maintenance support and testing of regular system updates (fixes, annual maintenance and updates).
  • Troubleshoots system issues. Evaluate the impact of the changes on the office's business processes.
  • Analysis of new software systems and technologies, as well as current and new business processes to improve performance, data quality, and ensure operational efficiency.
  • Monitor the Financial Aid department's automated and manual control functions.
  • Development of online, user-friendly financial aid training modules to help end users with functional business policies, processes and procedures.
  • Perform other duties as assigned.
Knowledge Skills and Abilities
Knowledge understanding of financial aid needs analysis methodology and federal and state financial aid program guidelines. Knowledge of and ability to use: Ms Word, MS PowerPoint, Visio, MS Excel. Excellent analytical and communication skills both verbal and written. Knowledge of financial aid regulations, practices, and resources. Knowledge of Online student information systems. Ability to interpret and analyze complex financial aid & academic regulations and policies & procedures Documenting process workflow. Assessing needs and identifying solutions. Demonstrated ability to organize and plan multiple priorities and to carry out assignments without detailed instructions. Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action leading to the development and improvement of administrative systems, procedures, and/or practices.

Working knowledge of aid program delivery platforms (National Student Loan Data System, Common Originations and Disbursement, CSAC Web Grants, FAA Access to CPS Online, National Student Clearinghouse). Demonstrated ability to trouble-shoot and resolve student system related problems. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Excellent written, verbal and interpersonal communication skills. Ability to handle multiple tasks with short deadlines Ability to demonstrate excellent time management and organizational skills

Ability to work effectively in a dynamic team and to multi-tasks in a fast-paced, diverse environment with students, faculty, and staff. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to a bachelor's degree in a related field and two years of related experience required.
Enrollment Services
Administrative Analyst/Specialist - Nonexempt
The salary range for this classification is $3,288 to $6,347 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: Sep 16, 2022 (11:55 PM)

To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.