California State University, Long Beach
Job No: 518102
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
This position is responsible for determining the admissibility of first-time freshmen and graduate/post baccalaureate applicants to the University and CCPE Distance Learning Programs. The incumbent manages the Admissions ticketing system and responds to all inquiries in a professional and timely manner; Answer all phone inquiries received in the unit while providing service excellence standard; communicates with students, parents, and counselors about the admission process and admission requirements; resolves admission processing problems; determines residency status for admission and tuition purposes; responsible for data entry of application information for all new and returning applicants to the University. Responsible for coding and data entry of applications, changes to data, and verification of data in PeopleSoft. Acts as liaison with graduate advisors in the academic departments and advisors in the various credential programs offered by CSULB. Disseminates information regarding University policies and procedures for graduate studies to applicants, faculty, staff and the general public.
- Codes, enters data, and reviews applications for completion.
- Calculates GPA and determines eligibility, provides an admission evaluation for admission of first-time freshmen and graduate/post-baccalaureate applicants.
- Utilization of various software packages such as Word, Excel, OnBase, Visual Info, Outlook for communication and tracking of student files. Responsible for initial and final review of freshman, and graduate applications.
- Acts as liaison with the graduate advisors, credential program advisors, department personnel and applicants for the resolution of admission issues and the dissemination of information regarding University policies and procedures. PeopleSoft & OnBase Imaging.
- Assists with recording degree requirements, degree audits and posting degrees.
Data entry/computer (PeopleSoft) experience. Preferred experience with various software packages such as Microsoft windows, Microsoft excel, Microsoft word and Microsoft PowerPoint and Onbase. Demonstrated ability to communicate with students, staff and others regarding admission requirements, policies and procedures and promote a "student friendly service" image of Enrollment Services. Demonstrated ability to work efficiently with a large volume of documents, organize and coordinate different clerical tasks, set deadlines and complete projects successfully. Demonstrated ability to learn and apply complex unit, department and university policy and procedures. Demonstrated ability to communicate with ethnically and culturally diverse communities.
Follows all University policies, procedures, and guidelines including but not limited to safety, civility, and non-discrimination policies and procedures. Maintains a safe work environment. Communicates with the University community in a civil manner. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to four years of administrative support experience required.
Administrative Support Coordinator I
The salary range for this classification is $3,276 to $5,148 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Click Apply Now to complete the CSULB Online Employment Application.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Application Closes: Sep 02, 2022 (11:55 PM)
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/518102/admissions-processor
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