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Student Account Specialist - Open to Current CSULB Employees Only

California State University, Long Beach

Last Updated: 7/20/22

Job Description

Student Account Specialist - Open to Current CSULB Employees Only

Job No: 516894
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Finance/Accounting, Temporary, Full Time

Job Summary
The purpose of this position is to provide excellent customer service to university students entailing the maintenance of student and sponsor's accounts which includes the review, processing, and billing of charges to the account, the processing of refunds, the collection of balances owed, and the application of payments collected. Ensuring the financial integrity of student accounts as well as the sponsor's accounts through the performance of the necessary reconciliations and analyses.
Key Responsibilities

  • Ensure the integrity of the student account financial data
  • Maintenance of student and third-party accounts receivable
Knowledge Skills and Abilities
Working knowledge of accounting theory and practices with emphasis on Accounts Receivable in a highly automated system for a large organization. Excellent customer services skills, including the ability to understand, interpret, and communicate complex rules and policies to non-sophisticated customers. Also, to be able to communicate with the campus community and other external sources. Excellent interpersonal skills which include the ability to effectively work with an ethnically and culturally diverse environment and the ability to foster cooperation between peers and co-workers. Good working knowledge of personal computer applications which include Word Processing and Spreadsheet Software. Good organization and follow-up skills which will result in timely and effective completion of work assignments

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to four (4) years of progressively responsible financial record-keeping experience required. Bachelor's degree preferred with a major in Accounting/Finance or equivalent.
Student Accounting Services
Accounting Technician III
The targeted salary may be set as high as $4,013 per month based on experience. The salary range for this classification is $3,532 to $6,198 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for one (1) year with option to renew annually, no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: Aug 01, 2022 (11:55 PM)

To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.