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Program Manager for Community and Digital Engagement

Ball State University

Last Updated: 5/26/23

Job Description

CCIM Dean’s Office

Program Manager for Community and Digital Engagement

Ball State University

Can you take faculty/student awards, alumni success, college activities and turn them into an event, tweet, or post that tells the CCIM story? Can you work with multiple partners at the University to be sure that story resonates with Ball State University’s mission and strategic plan? The College of Communication, Information, and Media at Ball State University is hiring a Program Manager for Community and Digital Engagement. This is a new position that will work in collaboration with the Dean and relevant divisions across the University to promote the image and reputation of the College through college-level events, content, and media.

In collaboration with the Dean and Associate Dean, this position will be responsible for developing and executing CCIM’s community and digital engagement strategy to promote the image and reputation of the College through events and media. The Program Manager will have a deep understanding of CCIM audiences and investors of the College and University and develop communication strategies to engage and inform each audience. This position will serve as the college’s liaison with relevant university divisions and is responsible for high-impact college specific engagement materials and events for a wide-range of stakeholders including faculty, students, staff, alumni, prospective students, and industry partners.

Minimum Qualifications: Bachelor’s Degree from an accredited institution. At least three years relevant professional, educational or public relations/marketing experience including; ability to develop and implement multi-platform messages and public events. Proficient with software such as Microsoft Office Suite, Photoshop, Illustrator, Acrobat Pro, Final Cut Pro or Premiere. Outstanding oral/written/editing communication skills; demonstrated ability to manage multiple projects simultaneously.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Qualifications: Bachelor’s degree in journalism, public relations, communication, marketing, educational technology or related discipline from an accredited institution or Master’s degree from an accredited institution. Minimum three years of experience and leadership in communications, public relations, content marketing or related field. Strong project management experience, including managing internal and external resources. Excellent communication and storytelling skills with exceptional attention to detail. Ability to focus, collaborate and thrive in a fast-paced, deadline-driven team environment with shifting priorities. Ability to prioritize and manage multiple ongoing projects. Reputable interpersonal skills. Ability to work independently or as part of a team. Excellent writing and verbal skills, including communicating, collaborating and influencing at the leadership level. Strong analytical capability, to drive storytelling and to improve performance. Digital and social media literacy. Working knowledge of Adobe Premiere Pro, Photoshop, InDesign. Mastering 1 or more Adobe Creative Suite software is a big plus. Experience managing and training a team of direct reports (student workers.)

Apply online at: Include the following documents with your application: resume, a relevant writing sample, and cover letter. Note: the writing sample can be a website, marketing materials, or an event plan that you have created. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Review of applications will begin immediately and will be accepted through April 15, 2021.

Ball State University is located in Muncie, Indiana, approximately 45 miles northeast of Indianapolis. Approximately 21,000 undergraduate and graduate students enroll each year in diverse academic programs on and off campus. Our students come from all Indiana counties, all 50 states, and 68 countries to pursue knowledge in seven academic colleges offering 190 undergraduate majors, 130 undergraduate minors, 140 graduate programs and 200 study abroad programs.

The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.

The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

Company Details

Muncie, Indiana, United States
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball Sta...