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Manager of Systems Support

Ball State University

Last Updated: 5/26/23

Job Description

Ball State University Dining

Manager of Systems Support

Ball State University

Ball State University has a professional leadership opportunity available in Ball State University Dining. The Manager of Systems Support is responsible for providing overall support for all computer systems, related applications, hardware and software, this includes but not limited to specific knowledge of the CBORD and MICROS proprietary software programs, user training, support and budgetary recommendations. To learn more about Ball State University Dining, please visit us at our website at: This position offers an excellent benefits package, paid time off and the opportunity for work/life balance.

Minimum Qualifications: Bachelor’s degree from an accredited college or university. At least five years of direct or related work experience of management information systems and project systems. Demonstrated leadership and dynamic team building skills; demonstrated progressive work in managing project timelines, specifications and workflow. Skills in oral and written communication, strong analytical and problem-solving skills; excellent interpersonal skills; an ability to clearly communicate concepts and ideas to diverse audiences (verbal and written); may require working some evenings and/or weekends, and special events.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Qualifications: Master’s degree from an accredited college or university. Experience working in an academic environment with experience in information systems.

Apply online at: Include the following documents with your application: resume and cover letter addressed to Karen Adkins. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

The salary for this position is $66,000.00. Review of applications will begin immediately and will be accepted through March 19, 2021.

Ball State University is located in Muncie, Indiana, approximately 45 miles northeast of Indianapolis. Approximately 21,000 undergraduate and graduate students enroll each year in diverse academic programs on and off campus. Our students come from all Indiana counties, all 50 states, and 68 countries to pursue knowledge in seven academic colleges offering 190 undergraduate majors, 130 undergraduate minors, 140 graduate programs and 200 study abroad programs.

The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.

The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

Company Details

Muncie, Indiana, United States
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball Sta...