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Manager of Operations

Ball State University

Last Updated: 5/26/23

Job Description

Department of Registration and Student Records

Manager of Operations

Ball State University

Ball State University’s Department of Registration and Student Records is accepting applications for a Manager of Operations. This position exists to provide leadership in the Registrar area of Enrollment Management and Planning. The successful incumbent is expected to be a leader in the Registrar area to accurately establish procedures and technology for select university-wide enrollment eligibilities; registration/grade processing; learner record and transcript management for credit and non-credit experiences. This position will supervise, train, reassign, and discipline staff resources to meet university enrollment plans and Registrar service demands across multiple enterprise systems.

Minimum Qualifications: Bachelors Degree. At least one year of proven management skills related to technology and data management along with strong problem solving skills. Excellent critical thinking and interpersonal skills, including tact, diplomacy and flexibility; strong organizational skills and ability to set priorities and manage multiple tasks; knowledge that supports a business operation.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Qualifications: Programming skills with Banner-related products.

Apply online at: Resume and cover letter is required with application. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Review of applications will begin immediately and will be accepted through February 14, 2021.

Ball State University is located in Muncie, Indiana, approximately 45 miles northeast of Indianapolis. Approximately 21,000 undergraduate and graduate students enroll each year in diverse academic programs on and off campus. Our students come from all Indiana counties, all 50 states, and 68 countries to pursue knowledge in seven academic colleges offering 190 undergraduate majors, 130 undergraduate minors, 140 graduate programs and 200 study abroad programs.

The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.

The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

Company Details

Muncie, Indiana, United States
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball Sta...