Front Office Coordinator

Front Office Coordinator

Job No: 525248
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

Job Summary

Under the direct supervision of the BMAC Director and lead of the BMAC Fiscal/HR Coordinator, the incumbent performs a variety of front office reception duties, student relations activities, and administrative and clerical duties that support the overall business and operational needs of the department. The Front Office Coordinator acts as the first point of contact for students, faculty, staff, and visitors and is responsible for opening and closing BMAC during business hours. This position provides departmental reception coordination and support that is equitable, inclusive, and provides culturally appropriate services to enhance the quality of campus life.
Key Responsibilities

• Front Desk Reception - Serves as the first point of contact for students, faculty, staff, visitors, and individuals who request information and assistance via calls, e-mail, or in-person.
• Faculty and Student Relations Activities - Support students with disabilities, including parent students and pregnant students.
• Administrative Duties and Clerical Support - Coordinate MyBMAC registration and appointment database maintenance and make modifications/updates as needed.

Knowledge Skills and Abilities

Excellent communication, interpersonal, and organizational skills with the ability to effectively handle a broad range of on and off-campus contacts including faculty, administrators, and community partners. Must be culturally sensitive to the needs of students with disabilities from a variety of ethnic backgrounds. Must have the ability to interact in a positive and professional manner during high-peak times throughout the semester. Must have the ability to learn computer software programs and platforms as needed to support the operations of the department.

Must have the ability to work calmly and well under pressure and multi-task when necessary. Excellent interpersonal skills and high level of self-motivation, and able to work independently. Ability to establish and maintain cooperative working relationships with a variety of individuals and maintain a positive and respectful attitude, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. Ability to work effectively and productively as part of a team through close collaboration with colleagues and coordinate with others.

Ability to consistently report to work on time prepared to perform the duties of the position. Ability to lift 10-20 lbs of materials from office to various locations. Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals and the University. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Equivalent to one year of administrative support experience required. Experience working with students with disabilities at an educational level (K-12, community college, and/or University) preferred.
Department

Bob Murphy Access Center
Classification

Administrative Support Assistant I
Compensation

Hiring Range: $3,338 - $3,717.50 per month commensurate with candidate's education, experience, skills, and training. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

CSU Classification Salary Range: $3,338 - $4,097 per month
Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base

Full-time temporary position for (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.



Application Closes: Mar 13, 2023 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/525248/front-office-coordinator




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