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Assistant Provost for Student Success and Retention

New Jersey City University

Last Updated: 3/25/23

Job Description

Position: Assistant Provost for Student Success and Retention

Location: Provost and Senior Vice President, Academic Affairs

Job Summary: Reporting directly to the Provost and Senior Vice President for Academic Affairs, the Assistant Provost for Student Success and Retention provides vision and leadership in supporting the University's priority to enhance student success and retention. The Assistant Provost for Student Success and Retention will work closely with senior leadership, academic departments, student services, and other divisions and units to develop and implement programs and initiatives. The Assistant Provost for Student Success and Retention is responsible for providing effective planning and vision, comprehensive leadership, institutional coordination, supervision and oversight of various academic and University initiatives, units and procedures with an emphasis on student success and retention. Under the direction of the Provost and Senior Vice President for Academic Affairs, the Assistant Provost for Student Success and Retention will collaborate with stakeholders across the University, including administrators, faculty, professional staff, and students to advance the University’s mission to provide a diverse population with an excellent education. The Assistant Provost for Student Success and Retention must also balance strong organizational and supervisory skills in the management of academic matters and build continuous improvement in support of student success and retention.

New Jersey City University is a highly diverse, urban, Hispanic- and Minority-serving institution committed to transforming lives through education and life-long learning. 

Key Responsibilities:

  • Assist the Provost in the administration and leadership of schools and units within Academic Affairs.
  • Lead the development, implementation, and evaluation of strategies, policies, and programs to promote student success and retention and provide analysis of their impact.
  • Demonstrate project management and supervisory skills.
  • Demonstrate innovation, creativity and flexibility in problem solving.
  • Develop and implement data-driven decision-making processes to inform student success initiatives.
  • Contribute to the development, implementation, and evaluation of the University’s Strategic Plan.
  • Supervise one or more of the following: University Advisement Center, Opportunity Scholarship (EOF Programs), ASCEND, Youth Corps, Pre-College/GEAR Up, and TRIO Learning Communities-TLC.
  • Provide oversight of faculty/staff development, orientation and engagement, and contribute to and provide leadership on administration-faculty governance initiatives.
  • Analyze and interpret advisement and testing policies and procedures.
  • Provide leadership and guidance on accreditation.
  • Work closely with academic departments, student services, and other key stakeholders to identify and address student success issues.
  • Collaborate with senior leaders to align student success initiatives with the University's overall strategic goals.
  • Collect and analyze institutional data to provide recommendations for student success and retention.
  • Identify and apply national best practices for student success and retention.
  • Develop, monitor, manage, and provide recommendations on student success budget initiatives as well as approve requests for expenditures.
  • Provide leadership and supervision for student success professional staff.
  • Serve as a member of the Provost Council and other committees.
  • Represent the University in external relations and collaborations related to student success and retention.
  • Develop relationships and maintain effective communication with diverse groups, agencies, vendors, and consultants (both internal and external) in support of the student success and retention.
  • Have demonstrated excellent written and oral communication skills.
  • Carry out any powers, duties, or responsibilities as may be assigned by the President or the Provost.

Experience: At least 5 years of experience in a leadership role in higher education. Experience supervising or managing professional staff.

Education: Terminal degree in higher education administration or related field.

The Successful Candidate Will Have the Following Minimum Qualifications:

  • Commitment to the University mission to provide a diverse population with an excellent education.
  • Higher education teaching experience.
  • Strong knowledge of best practices in student success and retention.
  • Proven ability to develop and implement data-driven decision-making processes.
  • Strong communication and interpersonal skills.
  • Experience managing budgets, making decisions, and bridging diverse academic needs that depend upon the allocation of critical resources.

Preferred Qualifications :

  • Record of scholarly publications
  • Leadership experience in academic, professional, or scholarly associations or organizations.
  • Professional experience in an urban public higher education institution.
  • Experience teaching, advising, leading, or mentoring higher education students of diverse socioeconomic, cultural, and ethnic backgrounds, differing levels of academic preparation, and varying abilities.
  • Record of community service and volunteer work.
  • Bilingual/multilingual.

This is a full-time, administrative position with a competitive salary and benefits package.

The Assistant Provost for Student Success and Retention will be a vital member of the University's academic division and will play an important role in shaping the future of New Jersey City University.

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.

For full consideration, applicants should send a cover letter, current curriculum vitae, and three professional letters of recommendation.

We offer a competitive Compensation and Benefits Package

Cut-Off Date for Filing Applications: Open until filled



Company Details

Jersey City, New Jersey, United States