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General Manager

California State University, Northridge

Last Updated: 5/20/23

Job Description

General Manager

At CSUN we aspire to continually grow as an inclusive, cooperative community!

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles If this sounds like you, you've come to the right place.


Under general supervision and working closely with The Soraya's Executive and Artistic Director, the General Manager provides leadership to The Soraya team as well as acts as chief contact and collaborator for key CSUN leadership and external partners. The incumbent exercises independent judgement and decision-making to provide leadership and oversight to key operations within The Soraya, working to move strategic and operational objectives forward.

  • Frequently acts as proxy of Executive and Artistic Director in a variety of situations, including but not limited to internal staff meetings, donor meetings, performances, events/functions, etc.
  • Directly oversees The Soraya's financial operations, from collaborating with the Executive and Artistic Director on The Soraya's strategic financial management to executing The Soraya's financial strategy through budgeting and reporting processes.
  • Helps lead The Soraya's fundraising and development functions through collaborating with Executive and Artistic Director and Director of Development and supervising The Soraya's Administrative and Development Coordinator.
  • As a leader, demonstrates a commitment to student success that is mission aligned with the university's vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
  • Performs other duties as assigned.

'NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser:

  • Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
  • Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a managerial role preferred.
  • Three to five years in leadership role and seven to ten years of progressive experience in performing arts setting is preferred.
  • Previous record of success working directly with donors and sponsors and robust background in managing large teams and projects is a plus.

Knowledge, Skills, Abilities & Leadership
  • Proven track record as a strong communicator and empathic leader. Communication skills and relational skills of the highest order, suitable for high level interaction with donors, patrons, artists, and University leadership. Extensive knowledge of music and/or performing arts in many genres and disciplines. Curiosity and passion for all creative endeavors.
  • Demonstrated financial reporting and analysis skills and success in detailed and accurate data management and analysis. Strong personnel management skills. Demonstrated success as spokesperson and/or leader of groups. Highly organized, ability to work in fast-paced environment. Outstanding decision-making and problem-solving skills, a willingness to act on behalf of Executive Director, an ability to discern highly complex and nuanced situations.
  • Demonstrated experience exercising tolerance and patience in the face of slow bureaucratic processes, in relentless pursuit of results. Demonstrated strength in managing inter-personal conflict. Understanding of compliance requirements in finance, HR, and philanthropy.
  • Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.
  • Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
  • Lead varying initiatives through a collaborative, service-oriented and communicative approach.
  • Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule
  • Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
  • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.

General Information
  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link:
  • Applications received through January 5, 2022, will be considered in the initial review and review of applications will continue until position is filled.
  • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site:

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at [Register to View] .

To apply, visit

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Company Details

Northridge, California, United States
At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating...