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Program Coordinator

California State University, Long Beach

Last Updated: 5/19/23

Job Description

Program Coordinator

Job No: 523242
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

Job Summary

Under the supervision of the Director of New Student & Family Programs, the incumbent serves as the Parent & Family Programs (PFP) and First-Year Beach Connections (FYBC) coordinator that involves developing programs to engage parents and first-year students at The Beach. As the coordinator for Parent & Family Programs, the incumbent engages parents and other supporters by providing information, communication, and opportunities to support their student's academic, social and personal success. As the coordinator for FYBC, the incumbent provides students with resources to support their successful transition and acclimation to the university with the goal leading to persistence and a timely graduation. The incumbent also provides staff and administrative support to New Student Orientation (NSO) as assigned including supporting check-in and staffing events throughout the day.
Knowledge Skills and Abilities

Experience in a student affairs organization along with an understanding of university structure and protocol. Skill in sound time management including prioritizing assignments to complete work in a timely manner. Ability to maintain equanimity during peak times and flexibility to adjust to changing priorities, workload, competing requirements, and continual interruptions. Ability to work weekends and a flexible work time as needed and determined by operational needs. Ability to consistently report to work on time prepared to perform the duties of the position. Ability to lift boxes or items weighing 25 lbs. to and from event locations. Resourcefulness and creativity in managing the large number of high-profile campus-wide projects and demanding schedules. Experience planning and coordinating large events/programs, managing event calendars, arranging meetings, establishing agendas, and participating in meetings with small and large groups of people. Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions. Experience with working with a diverse group of individuals and multicultural university environment. Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds. Interpersonal skills to establish and maintain cooperative working relationships; provide excellent customer service to the campus community, including students, staff, faculty, parents/families, vendors, donors, stakeholders, and other outside agencies. Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University. Ability to work effectively and productively as part of a resourceful team and dynamic environment Excellent communication skills (e.g., one-on-one, small groups, large group presentations) with the ability to effectively handle a broad range of interpersonal contacts including with higher level personnel and those of a sensitive nature internally and externally. Must be able to interact in a positive, professional manner with campus community, including students, staff, faculty, parents/families, vendors, donors, and stakeholders especially when under pressure. Communicate with the University community in a civil and articulate manner. Ability to learn, operate, and manage new student texting platform and Beach Family Portal. Experience with a broad range of Microsoft Programs (e.g., Outlook, Teams, Excel, PowerPoint, Visio, etc.); Adobe Software (e.g., reports, forms, brochures, flyers, agendas, minutes, advertisements, etc.); including Internet search engines, CMS software applications, PeopleSoft, Zoom webinars and meetings. Knowledge of HTML is preferred. Experience using social media channels, platforms and programs and their audiences to allow for targeted messages including social media technical skills. Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to compose and proofread professional level copy of letters, proposals, reports, meeting notes, invitations and announcements. Proven ability to learn, interpret, apply, and develop a wide variety of university policies and procedures relating to high-level office administration standards, policies, and issues. Ability/willingness to commit to all university policies, procedures and guidelines including but not limited to safety, civility, Information Security and non-discrimination policies and procedures. Ability to research and interpret CSU and campus policy, as required. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in analyzing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Equivalent to five (5) years of administrative support experience required. Minimum of two years of experience of student affairs work, preferably in Student and Family Programing. Possession of a valid California Driver's License in order to operate a university vehicle and drive from various program location to various satellite areas.

New Student & Family Programs

Administrative Support Coordinator II

The salary range for this classification is $3,681 to $6,034 per month.

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base

Full-time temporary position for one (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.
Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: Jan 08, 2023 (11:55 PM)

To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.