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Student Accounts Technician

California State University, Long Beach

Last Updated: 5/12/23

Job Description


Student Accounts Technician

Job No: 521643
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

Job Summary

Under the direction of the Cashiering Supervisor, this position provides support for cashiering operations including payroll, posting/counting/balancing monies, preparing bank deposits, sale of student and guest parking, maintenance and collection of parking permit machines, audits of satellite cashiering operations, and other back-office functions utilizing the PeopleSoft Student Administration System, CASHNet POS system, T2 parking, and OTRS systems. The position also provides customer service to students, faculty, staff, and university departments analyzing student accounts, processing payments and deposits and payment agreements, all in accordance with university policies and procedures.
Key Responsibilities

  • Provides Cashiering Operations Support functions
  • Provides in-person Customer Service
Knowledge Skills and Abilities

Excellent interpersonal and communication skills to be able to provide effective and quality service to customers, which include interaction with other departments. Knowledge of automated financial systems and PC software. Excellent organizational skills and high level of acceptance of responsibility to complete assignments, as required. The ability to understand, interpret and apply complex rules and regulations to provide effective and quality customer service. Thorough knowledge of generally accepted accounting principles to perform accounting functions. Familiar with cashiering functions to render optimum service. Cash handling experience preferred. Ability to work in a team environment and be an active team member, to assist others in the office, and to accommodate rotation of job duties, staggered breaks, and variation of approved office hours and work schedules. A change agent, willing to accept changes in policies, procedures, and systems and promote those changes among co-workers. Ability to work independently, without direct supervision.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Equivalent to three (3) years of progressively responsible financial record-keeping experience required. Bachelor's degree in Business or accounting preferred.
Department

Student Accounting Services, Cashier's Office
Classification

Accounting Technician II
Compensation

The targeted salary may be set as high as $3,531 per month based on experience. The salary range for this classification is $3,512 to $5,830 per month.
Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base

Full-time temporary position for one (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.
Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


Application Closes: Dec 31, 2022 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/521643/student-accounts-technician




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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.