Assistant Director, Asian American Pacific Islander Resource Center
California State University, Long Beach
Assistant Director, Asian American Pacific Islander Resource Center
Job No: 514664
Work Type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services
This position will provide support and coordination that impacts the success of the Asian American Pacific Islander (AAPI) Resource Center and its culturally diverse students. In collaboration with campus entities, the Assistant Director will lead and coordinate the planning and development of programs designed specifically for students who identify as Asian Pacific Islander Desi American (APIDA) descent and providing the general campus with the opportunity to increase its awareness of the AAPI community experience.
The Assistant Director leads innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving AAPI student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall APPI student experience. Plans and implements social cultural and educational events. Facilitates leadership development and establishes relationships with student organizations.
- Develop, implement, and coordinates programs, services, and activities that enhance student learning, development, and success.
- Support other initiatives, programs, and operations of OMA.
Knowledge and experience with social media. Ability to plan, coordinate, and implement special events, programs, and activities highly preferred. Demonstrated strong organizational and time management skills and the ability to initiate and problem solve. Experience making presentations to prospective students and other audiences. Ability to work with diverse populations, specifically the APIDA population. Experience with working with a diverse group of individuals or groups and in a multicultural university environment. Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds. General knowledge of CSU/CSULB admissions requirements and procedures; academic offerings; and student support services.
Ability to draft and compose correspondence and standard reports. Excellent oral communication skills and effective interpersonal skills required. Incumbent must have experience processing, answering and following-up as needed with office mail, phone calls, email and in-person visitors. Must be able to respond to complex inquiries from the public, residents, parents, prospective residents, CSULB employees and students. Effective oral and written communication skills to communicate diplomatically and effectively with co-workers, staff and departmental staff. Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to compose and proofread professional level copy of letters, proposals, reports, meeting notes, invitations and announcements.
Outstanding grammar, typing, and proofreading skills. Skill in reading Standard English for understanding information (e.g. business correspondence, legal and contract documents and University manuals, policies, procedures and regulations). Interpersonal skills to establish and maintain cooperative working relationships & communicate clearly & effectively with vendors, staff, peers, administrators, Campus personnel, clients, state officials, and the public. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in analyzing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise.
Skill in sound time management including prioritizing assignments to complete work in a timely manner. Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload and constant interruptions. Ability to work under pressure and remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment. Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions. Experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers ,agendas, minutes, advertisements and text for printed materials and web pages.
Ability to provide excellent customer service to the Campus community, vendors, and other outside agencies. Skill in performing customer service in a polite and timely fashion: ability to identify what customer needs and reroute him/her to the correct department; ability to relay customer requests and complaints accurately and appropriately; to describe and convey services provided by the Division. Skill in making travel arrangements; familiarity with airline schedules, rental car reservations and University travel regulations, etc. Ability to operate office equipment such as fax machines; copiers; calculators; overhead and LCD projectors; scanners, etc.
Ability to develop and maintain proactive working relationship with students, faculty, staff and external constituents. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team. . Ability to establish and maintain cooperative working relationships and maintain a positive and respectful attitude. Ability to work weekends and evenings. A flexible work time as needed and determined by operational needs. Must have strong knowledge and experience with PC and database software, specifically Access, Excel, PowerPoint & other general office equipment.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required.
Master's Degree in student development in higher education, ethnic/cultural studies, counseling, or related field preferred.
License and Certifications
Possession of a valid California Driver's License in order to operate a university vehicle.
Office of Multicultural Affairs
The salary range for this classification is $4,691 to $6,683 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Click Apply Now to complete the CSULB Online Employment Application.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.
To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Application Closes: Nov 09, 2022 (11:55 PM)
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/514664/assistant-director-asian-american-pacific-islander-resource-center
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