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Field Services Officer

California State University, Long Beach

Last Updated: 11/26/22

Job Description


Field Services Officer

Job No: 519404
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

Job Summary
The Field Services Officer serves as the primary contact for the university in providing parking information and directions to campus constituents in the field. This may include services such as welcoming individuals to the campus, providing parking assistance, battery jumps, locating lost vehicles, providing directions and pay station or park mobile application assistance. In addition, protects the fiscal integrity of the Parking Program and promotes the safe operation of the parking facilities through the issuance of parking citations to vehicles parked in violation of State Law or campus parking regulations.
Key Responsibilities

  • Parking Enforcement - Patrols the campus parking areas on foot or in a vehicle for the purpose of issuing citations to vehicles parked in violation of the California Vehicle Code, Education Code, or applicable CSULB parking regulations.
  • Community and Visitor Interactions - Provides a high level of customer service to campus constituents in the field.
  • Traffic Control & Special Events Parking - Provides traffic assistance throughout the campus in heavily congested areas (parking lots and roadways), due to construction zones, special projects, road closures, campus activities (not entered as events), accidents, and campus emergencies.
Knowledge Skills and Abilities
Must be able to write at appropriate level for classification. Must possess effective communication and interpersonal skills to interact positively with all segments of the campus community. Must have sufficient strength to independently lift and move various barricades and parking control devices. Ability to analyze situations quickly and objectively, and to determine a proper course of action to be taken. Maintains a safe work environment and communicates with the University community in a civil manner. Knowledge of operational procedures for technical equipment such as: pick-up trucks, permit dispenser machines, and alternate transportation vehicles (electric carts)

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
  • Equivalent to a high school diploma and six months of related experience required.
  • Must be 18 years of age, possess a valid Class C California Driver's License, and operate a pickup truck. Must be eligible to qualify for a State of California Defensive Driver's Certificate, which requires producing a copy of a current Department of Motor Vehicle driving record printout.
Department
Parking & Traffic Enforcement
Classification
Parking Officer I
Compensation
The targeted salary may be set as high as $3,338 per month based on experience. The salary range for this classification is $3,338 to $4,816 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.



Application Closes: Oct 06, 2022 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/519404/field-services-officer




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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.