Digital Communications Assistant (Half-time)

Digital Communications Assistant (Half-time)

Job No: 519343
Work Type: Staff
Location: Long Beach
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Part Time, Marketing/Communications

Summary
This position is responsible for providing support and coordination of digital communications and website updates for the Enrollment Services (ES) department, which encompasses Admissions, Financial Aid, Student Services, Student Records, and Systems. This position also provides support to the Administrative Support Team and Office of the Assistant Vice President (AVP) for Enrollment Services.
Key Responsibilities

• Support digital communications needs including editing and coordinating the deployment of email campaigns, text message campaigns, Chatbot messaging, and student application tool messaging under the guidance of the Communications Specialist.
• Design and maintain content for Enrollment Services webpages and web-based communications platforms under the guidance of the Communications Specialist.
• Provide support with troubleshooting digital communications issues, interacting with staff in other Enrollment Services units, CSULB campus IT/ATS teams, and/or outside third party vendors as needed.
• Compose and edit process guides and tutorial videos for students and staff.
• Build and run data reports/queries using CSULB's web-based applications including but not limited to CS Link, PeopleSoft, SharePoint, Qualtrics, and DocuSign.

Knowledge Skills and Abilities
Strong written and verbal communication skills. Works well independently and on a team. Strong analytical and creative problem-solving skills. Experience building and sending mass digital communications including but not limited to email, social media, and/or text messaging. Experience building and maintaining public websites and/or private intranet sites. Experience with HTML/DHTML; CSS/XML; SQL; Drupal; Adobe Acrobat; MS Word; MS Excel; MS SharePoint; and/or other digital communications tools. Experience with video editing software, such as Camtasia, preferred. Experience with business intelligence and/or database tools such as PeopleSoft preferred. Understanding of key design principles and familiarity with graphic design preferred. Familiarity with customer service bot applications a plus

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to a bachelor's degree (Digital Communications, Marketing/Communications, Web Development) or related field and two years of related professional or technical experience required.
Department
Enrollment Services
Classification
Public Affairs/Communications Specialist I
Compensation
The salary range for this classification is $1,669 to $2,826.50 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Half-time (.50 time-base/20 hours per week) position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.



Application Closes: Oct 05, 2022 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/519343/digital-communications-assistant-halftime




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