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Scholarship Technician

California State University, Long Beach

Last Updated: 4/30/22

Job Description


Scholarship Technician
California State University, Long Beach

Job no: 511165
Work type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Job Summary
The Scholarship Technician performs a variety of complex and technical duties involved in providing the support needed to allow for students to receive financial assistance. This includes the verification of eligibility for federal, state, and scholarship programs and the awarding of aid within these programs. The Technician also serves as a comprehensive point of contact in Financial Aid - providing accurate direction and guidance to students, their families and campus partners in all aspects of both general financial aid processes and scholarship specific processes, identifying those who need to meet with a financial aid counselor or administrator to resolve more complex issues.

Key Responsibilities

  • Provide specialized processing and customer support specific to the CSULB Scholarship Program.
  • Provide processing and technical assistance to support the administration of and scholarship programs and general financial aid programs.
  • Provide advising and general customer service to prospective, newly admitted, and current students/parents, and campus partners.
  • Assist in determining and evaluating student financial aid eligibility.

    Knowledge Skills and Abilities
    Knowledge and experience with technology, including equipment (computers, scanners, etc.) and software applications (MS Office, student systems). The ability and motivation to acquire and apply new knowledge and implement new software applications. Ability to work with numbers with accuracy. Ability to maintain accurate records. Ability to exercise sound judgment and to maintain confidentiality of student records. The Scholarship Financial Aid Technician has a key role in electronically processing a high volume of scholarship and general financial aid records daily, including loans, grants, and scholarships. The technician performs advanced work related to scholarship and general award revisions, resolving data discrepancies, and adjustments to aid packages in order to coordinate various types of aid. The technician has responsibility for analyzing and determining the accuracy and completeness of all incoming information, including - but not limited to - items pertaining to student scholarship eligibility, federal tax documents, INS documentation, Independent Certification documents, Selective Service and Veteran documentation, etc. The use of technology, analytical skills, and attention to accuracy is vital to the success of the Technician and the Financial Aid Office as errors may result in significant liability for students as well as the institution.

    In-depth knowledge and understanding of current financial aid needs analysis methodology and scholarship, federal, and state financial aid program guidelines. Knowledge of scholarship and general financial aid regulations, practices, and resources. Knowledge of online student information systems such as PeopleSoft and Blackbaud. Ability to interpret, apply, and communicate scholarship and financial aid academic policies and procedures. The technician must possess a strong understanding of federal, state, and institutional policies and procedures in order to Time Management and Organizational Skills. Ability to handle multiple tasks with short deadlines.

    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

    Education and Experience
    Equivalent to two years of responsible general clerical experience in a college or university financial aid office required. Bachelor's Degree preferred.

    Department
    Enrollment Services

    Classification
    Student Personnel Technician, Financial Aid

    Compensation
    The targeted salary may be set as high as $3,609/month based on experience. The salary range for this classification is $3,609 to $5,079 per month.

    Benefits
    Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

    Time Base
    Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

    Application Procedures
    Go to https://careers.pageuppeople.com/873/lb/en-us/job/511165/scholarship-technician and click Apply Now to complete the CSULB Online Employment Application.

    Additional Information
    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

    Equal Employment Statement
    CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status.CSULB is an Equal Opportunity Employer.

    To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .

    CSU Vaccination Policy
    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirementas a condition of employment. The system wide policy can be found athttps://calstate.policystat.com/policy/9779821/latest/and questions may be sent toCOVID19-Staff-Info@csulb.edu.
    
Applications close: Apr 13, 2022 (11:55 PM) Pacific Daylight Time





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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.