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Assistant Director Academic Technology

California State University, Long Beach

Last Updated: 7/20/21

Job Description

Assistant Director Academic Technology

California State University, Long Beach

Job Summary

Under the direction of the Associate Vice President for Academic Technology Services (ATS), the Assistant Director will serve as the lead for the Innovation, Data Analytics, and Special Projects Team and will provide support on an array of projects related, but not limited to areas of innovation in instructional technology, web development, video production, and data analysis and design, for ATS, and at a high level for the division of Academic Affairs.

The incumbent will provide oversight of the ATS Communications and Web Administration Team, Video Production team, and the Assessment Team. In addition, the incumbent will collaborate with ATS leadership to ensure the long-term and strategic goals for ATS are met. The Assistant Director will lead the exploration of innovative technologies, and will be responsible to facilitate the collection of data points, and analysis of the data, to plan and build road maps for the implementation of instructional and academic technologies within ATS. The incumbent will be responsible to ensure that ATS delivers quality services through the collection of usage data, customer service metrics, outreach, and research on the latest trends in academic technology. The candidate will also advise ATS Leadership on strategic goals, academic technology trends, and quantitative and qualitative analytical metrics on ATS services, including project management and other technical services.

Knowledge Skills and Abilities

Experience in working with learning management systems from the user perspective is preferred. Preferred Project Management Professional (PMP) certification. Demonstrated exceptional verbal, written and presentation skills to communicate complex information, processes and requirements to customers in an easy to understand way. Outstanding listening skills to gather requirements from customers and provide feedback to improve outcomes. Expert knowledge in usability, accessibility, web development and outstanding leadership skills to influence clients to integrate best practices in these areas into their web site and content. Proven ability to analyze university academic technology processes in order to make strategic decisions that speak to campus priorities, budgetary restrictions and, ultimately, student success. Proven experience working with a variety of stakeholders across a university campus, in Academic Affairs and other divisions. Strong organization and planning ability in regards to prioritizing, workforce time allotment, and project management, along with a history of leading and supporting successful projects. Able to communicate to a diverse audience with considerable variance in technological aptitudes, with a proven ability to treat the entire campus-community with dignity and respect, empathy, fairness, and professionalism, consistent with the university mission, values, and strategic vision. Proven ability to deliver presentations and training materials for small and large audiences. Knowledge of university programs, policies, and procedures including curricular programs, faculty affairs, and undergraduate programs. Managerial experience in leading both tech-oriented programmer/analysts as well as creative and communications personnel. Demonstrated experience in building digital content with tools such as HTML5, PHP, and Javascript. Experience with content management system such as Drupal and Wordpress. In-depth working experience in developing content that meets and exceeds accessibility compliance standards (WCAG 2.0 AA, Section 508).

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in Educational Technology, Computer Science, Information Systems, Communications or related field and experience in management and five years of directly related experience is required.

• Experience in website creation and management for large, complex organizations with experience supporting customers and delivering websites focused on usability and supporting content management systems preferred.

• Experience with managing complex technology projects, ideally in a higher education environment preferred.

• Experience managing complex databases using SQL and other database platforms preferred.

• Experience using data analytics and reporting tools such as Power BI, Tableau etc. preferred.

• Experience in managing video production and editing projects preferred.

• At least 4 years working experience with a variety of technologies such as: HTML, MySQL, MS SQL, JavaScript and CSS is required.


Academic Technology Services


The targeted salary may be set as high as $90,000 to $105,000/year depending on experience. The salary range for this classification is $6,249 to $12,100 per month.


Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

Full-time temporary position for three years with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Go to and click Apply Now to complete the CSULB Online Employment Application. Selected candidates should be prepared to share a portfolio or presentation.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .

Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.