Director of Student Success
Ball State University
College of Communication, Information and Media
Director of Student Success
Ball State University
The College of Communication, Information and Media is committed to creating a student success center to provide ALL students with equal access to the resources that will help them not just cope but thrive. The Director of the Student Success Center will envision, plan, supervise, and implement new and existing College initiatives focusing on career success and increased student engagement, success, and retention. This position and center will have immediate impact upon student success while expanding and closing opportunity gaps. We look forward to working with an individual who will help our college realize its ongoing commitment to student success both through the director’s work and by helping us shape the work across the college.
At Ball State University, Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Position Function: Partner with college and university personnel, including academic advising, transfer office, the First Year Experience program, CCIM’s living learning communities and CCIM faculty and staff to create and deliver student success initiatives focusing on personal and career success and increased student engagement, retention and graduation. Identify, collect, and analyze data on retention, graduation and other indicators to inform decision making for undergraduate programs, accreditation reporting, and to support undergraduate program improvements.
Minimum Qualifications: Bachelor’s degree from an accredited institution. Four years of experience in position involving learner support or career development such as student programing or training and development. Experience developing and executing programming.
Minimum Other: Office computer skills, excellent interpersonal and communication skills.
Preferred Qualifications: Master’s degree from an accredited institution. Curriculum or training design, assessment of learning, working with student organizations, alumni, database skills. Experience working with faculty, administration and governance bodies.
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Apply online at: https://bsu.peopleadmin.com/postings/36518
Include the following documents with your application: resume and cover letter addressed to: Hiring Manager. The option to upload transcripts is available. In the Applicant Documents section, please upload an inclusive excellence statement describing how you would contribute to the development of a diverse and inclusive learning community at Ball State University through your teaching, research, and/or service. Please include examples of your contributions when possible. Word limit 500.
Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Review of applications will begin immediately and will be accepted through April 20, 2023.
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.
The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.
The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.