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Assistant Director of Analytics and Communication

California State University, Long Beach

Last Updated: 5/29/23

Job Description

Assistant Director of Analytics and Communication

Job No: 525417
Work Type: Staff
Location: Long Beach
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Information Systems & Technology

Job Summary

Under the direction of the Associate Vice President for Academic Technology Services, the Assistant Director will oversee the daily and long-term operations of the Multimedia, Analytics & Assessment and Communications Teams. As a project manager, the Assistant Director will integrate predictive, agile, and hybrid approaches into the processes and procedures of the teams they supervise. The Assistant Director will assist the leadership team in preparing project documents, identifying, and recommending the best project management methods for ATS initiatives, and assisting in projects as needed.
Key Responsibilities

  • Oversee and support the SPOT & Assessment team for data analytics and services associated with teaching and course evaluations/assessments (SPOT-Student Perceptions of Teaching).
  • Oversee and support the Multimedia team's projects and initiatives.
  • Oversee and support ATS Communications initiatives.
  • Oversight of data analytics efforts across cross-functional ATS Teams.
Knowledge Skills and Abilities

Demonstrated exceptional verbal skills and presentation skills in communicating complex information processes and client requirements. Excellent writing skills that demonstrate fluency and ability to showcase main ideas through organization and word choice. Possess general knowledge of videography, course assessment, advertising communications, and statistical analysis. Outstanding listening skills to gather requirements from clients and provide feedback to improve outcomes. Knowledge in usability, accessibility, web development and outstanding leadership skills to influence clients to integrate best practices in areas of web content, multimedia, and communications. Strong organization and planning skills regarding prioritization, workforce time allotment and project management, along with a history of leading and supporting successful projects. Able to communicate to a diverse audience with considerable variance in technological aptitudes, with a proven ability to treat the entire campus-community with dignity and respect, empathy, fairness, and professionalism, consistent with the university mission, values, and strategic vision. Consideration of university programs, policies, and procedures including curricular programs, faculty affairs, and undergraduate programs. Managerial experience in leading creative and technical teams. Knowledge of web content management tools, such as Drupal, to supervise website management for ATS, and Academic Affairs.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Required Qualifications:

  • Equivalent to a bachelor's degree in Educational Technology, Computer Science, Information Systems, Communications or related technical field and five (5) years of related experience required.

  • At least three (3) years of experience in Project Management/ leading projects.

  • Three (3) years of experience in complex problem solving on a strict timeline.

    Preferred Qualifications:

  • Master's degree in Educational Technology, Computer Science, Information Systems, Communications, or equivalent experience in related field.

  • Project Management experience with complex technology projects, ideally in a higher education environment.

  • Project Management experience with managing video production projects.

  • Demonstrated experience managing, and manipulating complex datasets, conducting data analytics, and producing complex reports.

  • Experience using data analytic tools such as Tableau, Qualtrics, or Power BI
    Licenses / Certificates

  • PMP Certification

    Academic Technology Services

    Analyst/Programmer - Expert

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

    CSU Classification Salary Range: $6,686 - $12,947 per month

    Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
    Time Base

    Full-time temporary position for two (2) years with no permanent status granted. Temporary assignments may expire prior to the ending date.
    Application Procedures

    Click Apply Now to complete the CSULB Online Employment Application.


    It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
    Additional Information

    CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
    Equal Employment Statement

    California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

    To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
    Out of State Employment Policy

    California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Application Closes: Apr 10, 2023 (11:55 PM)

    To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.