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Director Graduate Student Success

Sam Houston State University

Last Updated: 7/29/22

Job Description

Requisition 202200033ES

Title Director Graduate Student Success

FLSA status Exempt

Hiring Salary Commensurate with education and experience.

Department Graduate Studies Office

Educational and Experience Requirement

Bachelor’s degree in Education, Counselor Education, Communications, Psychology, or a related field. Master’s degree or higher strongly preferred. Five years of experience in a related field. Experience in an institution of higher education is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Performs complex and highly advanced managerial work providing direction and guidance in student success programming and planning for The Graduate School.

Primary Responsibilities

Provides leadership, strategic planning and program development, staff management, and resource maximization for The Graduate School. Develops and maintains academic support programs designed to enhance graduate student success. Oversees recruitment of new graduate students and development of professional relationships with personnel of other institutions of higher learning. Responsible for organizing, planning, and evaluating personnel, work assignments, supervision, training, and technical direction of staff related to recruitment and retention. Evaluates programs and services to identify areas of strengths and necessary improvements. Ensures compliance with applicable state and federal laws, University policy and divisional directives. Provides accurate and timely reports to professional staff. Makes decisions about objectives, operating procedures, and policies related to recruitment and student support services. Responsible for budget and expenditures relevant to department goals. Serves on committees as requested. Performs other related duties as assigned.

Other Specifications

Provides leadership and oversight to a department. Must exhibit a high level of professionalism and maturity, executive ability, and a keen understanding of protocol. Serves as a representative of The Graduate School to different groups of internal and external constituents. Ability to organize work effectively and prioritizes objectives. Ability to exercise discretion, excellent reasoning, and independent judgment. Assists in the development of policies and operational procedures for the overall department. Skilled in directing multiple tasks, setting priorities, and organizing operations. Asset and fiscal resources management skills preferred. Ability to establish and maintain effective work relationships with administration, faculty, staff, and the public. Strong communication skills, both orally and written. Requires critical judgment for the department, in which very serious consequences on decision-making can occur. Interprets and applies complex directives, policies, regulations, statues, and procedures, and/or written guidelines for a department or major work group. Experience with grant writing would be helpful.

This position may be designated as a Campus Security Authority (CSA).

Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time

To apply please visit

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Company Details

Huntsville, Texas, United States