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(Archived) Director, Counseling/Psychological Services

Last Updated: 9/18/22

Job Description

Director, Counseling/Psychological Services
California State University, Long Beach

Job no: 510818
Work type: Management (MPP)
Location: Long Beach
Categories: MPP, At-Will, Full Time, Student Services

Job Summary
Under the general direction of the Associate Vice President, the Director of Counseling and Psychological Services (CAPS) has authority and responsibility for providing leadership, direction, and oversight of operations, access, finances, personnel management, and services for the CAPS department including the following program components: Faculty and Staff Assistance Program, Project OCEAN, doctoral internship program, accreditation, etc. The incumbent serves as the chief psychological services consultant to the campus on behalf of students and in matters requiring input from a counseling psychology perspective and is responsible for overseeing the delivery of services. The Director is responsible for leading strategic planning efforts, goal setting processes and evaluation, assessment of department services and programs, and the creation and implementation of student learning outcomes and alignment with the goals of the Division of Student Affairs (DSA) and the University.

Knowledge Skills and Abilities
Expertise and/or successful experience in crisis intervention and working with a broad range of clinical problems. Experience managing access to services, including demand, wait times, barriers, and delays. Experience in research/analysis and evaluation of clinical services and clinical data reports. Thorough knowledge of laws and regulations pertaining to CAPS. Experience in providing outreach programs in areas of specialty, on general mental health topics, and training paraprofessionals in basic helping skills. A strong knowledge of HIPAA regulations for mental health agencies. Evidence of progressive administrative and professional development specifically in the area of mental health. Experience/ability to consult with the campus community regarding student concerns. Excellent leadership skills to lead and manage a complex department. Leadership experience in working with various individuals/work groups, leading and managing change and addressing conflict. Skill in sound time management and work proactively to mitigate delays, budget problems, and any additional complication that may jeopardize operations of unit. Ability to supervise and manage staff, students, and or volunteers. Ability to speak in public with experience conducting presentations to groups of varying sizes. Strong computer skills with experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, etc.) to be able to prepare a wide variety of correspondence, reports, presentation, etc. including applications related to Counseling Center operations. Experience with electronic medical records, highly preferred. Excellent organizational, administrative, and communication skills including oral, listening, and writing, with the ability to effectively handle a broad range of interpersonal contacts with individuals or groups from different socioeconomic and diverse backgrounds.

Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in under-sizing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise. Ability to accept feedback, prioritize workload and duties, be professional and interact positively with others. Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

  • A Master's degree in a social work, marriage and family counseling or related field, a CA issued clinical license and a minimum of five years managing clinical services or a Ph.D., Psy.D., or EDD in Counseling, Clinical Psychology or related field Required.
  • CA issued clinical license and a minimum of five years managing clinical services.
  • Possession of a valid California Driver's License in order to operate a University vehicle.
  • Previous directly related experience, at least half of which must be in a college or University CAPS student services office highly preferred.

    Counseling and Psychological Services

    Commensurate with qualifications and experience.

    Administrator III

    This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

    Application Procedures
    Go to and click Apply Now to complete the CSULB Online Employment Application.

    Additional Information
    The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

    CSU Vaccination Policy
    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirementas a condition of employment. The system wide policy can be found at questions may be sent

    Equal Employment Statement
    CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status.CSULB is an Equal Opportunity Employer.

    To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .

    Conflict of Interest
    The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

    Advertised: Feb 14, 2022 (9:00 AM) Pacific Standard Time
Applications close: Mar 07, 2022 (11:55 PM) Pacific Standard Time

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.