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The Coordinator of First-Year Programming and Family Engagement will play an integral role in the successful delivery of all orientation-related programs and ongoing first-year student engagement programming throughout the year. Provide campus leadership to programs related to first-year student success in collaboration with campus partners, and provide direct one-to-one services to students related to academic support and transition. Assist in the oversight of pre-arrival communications for incoming students, and develop communications and programming for the families of first-year students.
Minimum Qualifications Required:
Education required to ensure success in this position:
• Master’s Degree Required
Experience required to ensure success in this position:
• 2-5 years of related experience in the planning and oversight of student academic success programming
• 2-5 years of experience in student affairs working with orientation, residence life and/or student development activities
• Experience with first-generation and low-income students is preferred.
Special skills, knowledge and abilities:
• Excellent verbal and written communication skills
• Superior interpersonal skills with the ability to work collegially and collaboratively in a team setting
• Strong organizational skills and capacity to set priorities. Attention to detail.
• Deep and genuine commitment to work directly with students to facilitate their development, provide educational opportunity, and foster academic engagement and success.
• Ability to work effectively with faculty and staff from across the institution with an understanding of the perceptions and needs of these areas.
• Ability to train and supervise students serving as peer educators.
• Computer competency including data entry, word processing, familiarity with Microsoft Office products – Word, Excel, Outlook
• Ability to maintain confidentiality and protect the private nature of files and conversations
• Ability to prioritize and work independently without direct supervision
License, certification, or registration necessary:
• Valid driver’s license
• Required background checks
• Sedentary work in office area that may require ascending and descending stairs.
• Ability to use computer keyboard and read screen efficiently and correctly.
• Ability to navigate campus/public buildings and grounds
• Ability to travel independently by car and/or plane
• Ability to occasionally lift up to 20 lbs.
• Professional office environment with interruptions and noise due to frequent visitors, students, staff and faculty
• Occasional travel required for meetings, conferences, etc.
Ability to operate the following vehicles or equipment:
• Standard office equipment: computer, fax, phone, etc.
• Vehicle – college vans/cars
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular and predictable attendance is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide direction for first-year student orientation activities including Online Orientation, Summer Orientation Workshops, Orientation Week, and First-Year Class Meeting. Assess and evaluate program quality as related to programmatic goals.
• Monitor and coordinate strategic incoming student communication plan including emails, letters, and social media presence.
• In collaboration with campus partners, develop and implement intentional programming for first-year students aimed at key components of student transition support.
• Provide leadership for a strategic communication plan for parents and families of incoming students.
• Recruit, select, train, and supervise students to support first-year initiatives programming.
• Oversee the budget for orientation and first-year programming.
• Teach GST 101: Strategies for Academic Success, and work individually with students as needed related to student progress, support, and intervention.
• Serve as a member of the Office of Student Success & Transition team and provide additional services to campus and students as needed.
Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.