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Program Coordinator of Peer Learning

$5,025 – $6,092 monthly

California State University, Long Beach

Last Updated: 5/20/23

Job Description

Program Coordinator of Peer Learning

Job No: 526525
Work Type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Job Summary

Under the general supervision of the Associate Dean and in collaboration with the Coordinator of Advising, the incumbent will be responsible for the management, development, and direction of peer-led academic support programs designed to impact student success. Primary tasks include: supporting the instructional enterprise by hiring, training, and supervising peer-learning student assistants (e.g., tutors, mentors, and learning assistants) in the SAS Tutoring and Mentoring Center, Lindgren Mathematics Tutoring Center, and CNSM academic departments employing learning assistants support in lower division mathematics and science courses; working collaboratively with faculty liaisons and student support staff to promote collaboration and participation in academic support programs; marketing these academic support programs to students; and researching and developing innovative approaches to academic support. Collaborate with CNSM faculty, staff, and campus partners in supporting outreach events, student research symposium, community building events, and academic skill building workshops. The incumbent is expected to play a critical role in CNSM efforts to improve retention and inclusive student success and will promote the principles of “growth mindset” and metacognitive learning strategies. The CNSM Student Services Professionals are sensitive to the diverse needs of each student, advocating for their success and retention as CNSM majors, and promoting the following key principles of students' academic success: dedication, communication, focus, and academic grit.
Key Responsibilities

  • Provide overall coordination and planning for CNSM peer learning programs including:
    • provides direct supervision and coordination of CNSM SAS Tutoring Center.
    • in collaboration with faculty liaison, provides supervision and coordination of MATH Lindgren Tutoring Center.
    • in collaboration with faculty liaisons, conducts recruitment, selection, and hiring, and training of peer mentors and tutors in SAS and Lindgren centers.
    • in collaboration with Learning Communities Coordinator, provides training and support for peer mentors participating in Freshmen Scholars Learning Communities.
    • provides logistical support and training for other CNSM peer learning programs (including math and chemistry learning assistants).
    • implement strategies to maintain and improve student programs and services in the SAS Center by exercising professional skills, knowledge, judgment, persuasion, and imagination required in working with policies, students, administration, faculty, staff, and other campus community groups.
  • In collaboration with the Associate Dean and faculty liaisons, develops and implements strategies for assessment of CNSM peer learning support. Participates in building the cohesive team of Student Service Professionals in CNSM via collaborations with academic advising, student research programs, health professions advising, and outreach programs. Problem-solves complex issues that arise alongside staff and faculty collaborations. Recruit and hire federal work study students as needed.
  • Alongside the Coordinator of Advising, represents CNSM on various college- and university-level committees.
Knowledge Skills and Abilities

Ability to use professional judgment and sensitivity in confidential personnel matters. Ability to interpret and apply human resources regulations and policies. Ability to use professional judgment and sensitivity in confidential student matters. Ability to interpret and apply university regulations and policies to student situations. Familiarity with science, technology, engineering and mathematics majors or careers preferred. Ability to strategically plan and manage all aspects of a student service program, from recruitment to programming to evaluation. Knowledge of and ability to utilize counseling and student development theory and techniques in individual and group advisement settings. Knowledge of technological applications for use in higher education. Proficiency in applications for word processing, databases, spreadsheets, email, and internet software. Experience using Microsoft Office Suite, Blackboard, PeopleSoft database, and web management software preferred. Knowledge and understanding of Family Educational Rights and Privacy Act of 1974. Ability to effectively communicate orally and in writing. Ability to collaborate across campus units and build effective connections. Ability to use office equipment such as copier, fax, scanner, phone, computer, and data projector.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience

Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three (3) years of professional experience in one of the student services program areas required.

Desired Qualifications:

Master's degree in Counseling, Higher Education Student Services, Teaching, or similar field. Experience in higher education; preferably in academic support.

Demonstrated understanding of best practices in designing and executing peer-learning programs. Proven ability to work across organizational boundaries and demonstrated ability to communicate effectively with a wide range of campus constituencies. Proficiency in using Microsoft Office, student records systems and social media and web communications. Evidence of strong interpersonal, written, and oral communication, dealing with a wide variety of constituents. Evidence of strong planning and organizational skills.

Jensen Student Access to Science (SAS) Center


Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

Hiring Range: $5,025 - $6,092 per month commensurate with candidate's education, experience, skills, and training

CSU Classification Salary Range: $5,025 - $7,159 per month

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base

Full-time temporary position for two (2) years with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: Apr 23, 2023 (11:55 PM)

To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.