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EOP Counselor

California State University, Long Beach

Last Updated: 3/10/23

Job Description

EOP Counselor

Job No: 525552
Work Type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Job Summary

Under the supervision of the Director of Equity Programs, EOP Associate Director, and EOP Senior Associate Director EOP Admissions, the incumbent provides a range of comprehensive academic advising and counseling services to students and coordinates several advising and retention programs. Responsible for the coordination of the Third- and Fourth-Year Student Academic Advising and Engagement Experience. Provide timely and intrusive interventions to student who are in the murky-middle, academic probation, and seeking readmissions. The counselor provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. The counselor uses a student centered and equity minded approach in all communication and service efforts.
Key Responsibilities

  • Provide generalist academic advising, personal, and career counseling to all EOP students.
  • Co-coordinate at-risk academic advising retention services.
  • Coordinate Third- and Fourth-Year Student Academic Advising and Engagement Experience.
  • Support with academic advising, personal, and career counseling to Guardian Scholar and Math Collaborative participants.
Knowledge Skills and Abilities

  • Experience working with at-risk student on academic warning.

  • Ability to develop and coordinate peer mentoring program.

  • Ability to develop and plan large-scale workshops and programming.

  • Basic working knowledge of financial aid process and policies.

  • Knowledge of PeopleSoft as well as databases required to process and monitor applicants highly preferred.

  • Knowledge of EAB- platforms.

  • Knowledge of the University admission procedures and requirements to equity programs.

  • Working knowledge of Canvas and Beach Sync.

  • Develop and implement other projects related to retention and/or overall program goals and efforts.

  • Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to compose and proofread professional level copy of letters, proposals, reports, meeting notes, invitations, and announcements.

  • Interpersonal skills to establish and maintain cooperative working relationships & communicate clearly & effectively with vendors, staff, peers, administrators, campus personnel, clients, state officials, and the public.

  • Skill in developing, implementing, and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University.

  • Demonstrated skill in conducting research, developing reports, and presenting findings.

  • Skill in analyzing information, problems, situations, practices, and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise.

  • Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion, and initiative to address problems and develop practical, thorough, and technically accurate solutions.

  • Ability to interpret and apply financial aid and academic policies and procedures.

  • Ability to provide resources and/or referrals to all students to support to academic success, basic needs, health & wellness, and/or creating a student-ready environment.

    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
    Education and Experience

  • Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three (3) years of professional experience in one of the student services program areas required.

  • Five (5) years of professional experience in one of the student services program areas required (highly preferred).

  • Master's degree or work-in-progress in student services preferred.
    Licenses / Certificates

  • CA driver's license preferred.

    Educational Opportunity Program/Guardian Scholars

    Student Services Professional III

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

    Hiring Range: $5,025 - $6,902 per month commensurate with candidate's education, experience, skills, and training

    CSU Classification Salary Range: $5,025 - $7,159 per month

    Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
    Time Base

    Full-time temporary position for one (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
    Application Procedures

    Click Apply Now to complete the CSULB Online Employment Application.


    It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
    Additional Information

    CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
    Equal Employment Statement

    California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

    To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to
    Out of State Employment Policy

    California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Application Closes: Mar 21, 2023 (11:55 PM)

    To apply, visit

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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.