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Mailroom Call Center Clerk (INTERNAL CANDIDATES ONLY)

Lee College

Last Updated: 12/01/21

Job Description

Mailroom Call Center Clerk (INTERNAL CANDIDATES ONLY)

Posting Number: 0001124

PS Position#: 00000098

Position Status: Full-Time

Salary: Starting salary range of $28,392 - $31,941 is based on the Lee College Classified Staff Salary Scale, A12. Initial salary is commensurate with education and related work experience.

Department: Information Technology (IT)

Job Summary/Basic Function:
Utilize a multi-line phone system to effectively route incoming calls in a manner keeping with the standards of Lee College. Sort incoming mail and interdepartmental mail for accurate and timely distribution, as well as process all outgoing mail. Change voice recordings in case of emergency.

Duties and responsibilities include, but are not limited to:

    • Prepare bulk mailings in accordance with USPS regulations.
    • Update directory information, departmental mail accounts, and employee mailbox information.
    • Inform employees about postal regulatory updates and changes.
    • Assist employees with outgoing mail and packaging processes.
    • Prepare and submit monthly status reports for each department.
    • Stamp date to all incoming mail.

Additional duties and responsibilities include, but are not limited to:
  • Lift heavy items as needed.
  • Perform other duties as assigned.

Excellent benefits accrue with this full-time position. This is a security-sensitive position.

Lee College does not discriminate on the basis of gender, disability, race, color, age, religion, national origin, or veteran status.

Minimum Qualifications:
    • High School Diploma or equivalent (G.E.D.)
    • Six (6) months of related work experience in customer service
    • Proficient computer skills
    • Excellent communication skills, both oral and written
    • Must be available to work evenings and weekends as needed

Preferred Qualifications:

Campus/Location: Main Campus - Baytown, TX

If other, provide location:

Close Date: 11/1/2021

Open Until Filled: Yes

Special Instructions to Applicants:
This position requires applicants to attach the following documents: resume, cover letter, and copies of transcripts for all completed course work. (Official transcripts required upon employment.)

In addition, applicants must include a minimum of three (3) professional references on the online application.

Please do not mail, email, fax, or deliver any documents outside of the electronic application process.

To apply, visit

Lee College is an Equal Opportunity/Affirmative Action Employer, which encourages applications from qualified females, minority groups, veterans, and disabled individuals. It is the policy of Lee College to fully comply with the equal opportunity provisions of all applicable regulations and not to discriminate against any employee or applicant for employment because of gender, disability, race, color, age, religion, national origin, or veteran status in areas such as recruitment, selections, training, promotion, demotion, layoffs, terminations, rates of pay, or any other forms of compensation or benefits.

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Company Details

Baytown, Texas, United States
Lee College serves the community by providing innovative and quality education to our diverse students along guided pathways to gainful employment, personal enrichment, and life-long learning.