Job was saved successfully.
Job was removed from Saved Jobs.

Financial Aid Assistant III at Sam Houston State University in Huntsville, Texas

Sam Houston State University

Last Updated: 5/13/23

Job Description

Requisition 202200500S

Position Title Financial Aid Assistant III

FLSA status Non-Exempt

Hiring Salary This position is a pay grade 6. Please see Pay Grade Table at:

Occupational Category Clerical

Department Financial Aid

Division of Enrollment Success

Educational Requirements for the Position

High school graduate or G.E.D. equivalent with a minimum of four years relevant clerical experience is required. Financial aid or other university-related work experience would be helpful. Additional education may be considered in lieu of experience

Nature & Purpose of Position
Facilitates loan programs and processes of government direct loans, alternative, and parent loans to provide loan disbursement to students in a timely manner for the Financial Aid department. Provides personalized Financial Aid customer service to prospective and current students/parents.

Primary Responsibilities

Processes loan certifications and loan revisions. Reviews output files from daily loan files received. Maintains moderately complex files. Runs processes and data loads and exports files. Reviews and provides information via telephone or in person about student financial aid status. Works with PLUS loans that are offered to parents, reviews and completes forms, and awards unsubsidized loans when PLUS loans has been denied. Works front counter and answers telephones. Reviews student’s financial aid status. Resolves and reconciles rejected loan records and research loan disbursement errors. Conducts internal audits of physical and digital documents. Interprets federal, state and University policies, regulations, procedures. Performs other related duties as assigned.

Other Specifications

Requires answering telephones. During peak periods, telephone work load may be extensive. Requires ability to work at the front desk, encountering students, parents, etc. Requires ability to retain and relay financial information to students and parents. Experience with Financial Aid Software helpful. Computer skills required.

Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time

To apply please visit

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

All applications must be submitted through our Career Portal at

Company Details

Huntsville, Texas, United States
A Great Name in Texas Education! Named for Texas’s greatest hero, Sam Houston State University (SHSU) continually honors its historical roots through academic excellence. For more than 140 years, SHSU has been preparing students for meaningful lives of achievement. Its motto, “The measure of a Life is its Service,” resonates among its approximately 21,612 students, eight college...