California State University, Long Beach
Job no: 500316
Work type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
This position is responsible for determining the admissibility of first-time freshmen and graduate/post baccalaureate applicants to the University and CCPE Distance Learning Programs. The incumbent manages the Admissions ticketing system and responds to all inquiries in a professional and timely manner. Answers all phone inquiries received in the unit while providing service excellence standard. Communicates with students, parents, and counselors about the admission process and admission requirements. Resolves admission processing problems. Determines residency status for admission and tuition purposes. Responsible for data entry of application information for all new and returning applicants to the University. Responsible for coding and data entry of applications, changes to data, and verification of data in PeopleSoft. Acts as liaison with graduate advisors in the academic departments and advisors in the various credential programs offered by CSULB.
Knowledge Skills and Abilities
Data entry/computer (PeopleSoft) experience. Preferred knowledge and experience with various software packages such as Microsoft windows, Microsoft excel, Microsoft word and Microsoft PowerPoint and Onbase. Demonstrated ability to communicate with students, staff and others regarding admission requirements, policies and procedures and promote a "student friendly service" image of Enrollment Services. Demonstrated ability to work efficiently with a large volume of documents, organize and coordinate different clerical tasks, set deadlines and complete projects successfully. Demonstrated ability to learn and apply complex unit, department and university policy and procedures. Demonstrated ability to communicate with ethnically and culturally diverse communities.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to four years of administrative support experience required.
The targeted salary may be set as high as $36,768 per year based on experience. The salary range for this classification is $3,064 to $5,148 per month.
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
To apply for the position, go to https://careers.pageuppeople.com/873/lb/en-us/job/500316/admissions-processor and click on "Apply Now".
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.
To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View]
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