Guest Permit and Communications Coordinator
California State University, Long Beach
Guest Permit and Communications Coordinator
Job No: 524276
Work Type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
Under general direction, this position oversees the coupon code process and cashless permit processing. Provides administrative support for departments utilizing coupon codes. Acts as the primary liaison with the campus community for guest parking. Provides regular coordination and guidance with the campus parking cross-functional team that includes Parking Administration, Cashiers, Financial Management Information Systems (FMIS), Events and Enforcement regarding permit details and communications. Manages the master permit grid and the annual communication plan and communication activities. Covers the Visitor Information Center (VIC) as a backup.
- Coordinates the campus-wide guest permit process and acts as the primary liaison for the campus community for guest parking, coupon codes and maintenance. Processes coupon codes and virtual permits requested for various departments and off campus constituents. Serves as a back up to staff at the Visitor Information Center.
- Oversees the details and updates to all campus-wide permit types for the master permit grid.
- Coordinates and maintain mass communications including but not limited to permits, coupon codes and other parking related topics.
Understand multiple complex systems/programs including but not limited to Various Coupon Codes, T2 live production and non-production, DocuSign parking related forms, PeopleSoft, Digital Iris, etc. Excellent customer service skills. Advanced Proficiency in computer operating systems, including Microsoft Excel, Microsoft Word, Microsoft Outlook. Experience with automated finance, HR & Parking systems preferred. Excellent interpersonal communications skills including the ability to work with individuals at all levels in the campus community. Demonstrated ability to create and maintain complex spreadsheets and accurately enter data. Ability to analyze data for trends and provide recommendations for improvements to Operations Manager and Director. The ability to work independently, prioritize assignments, and meet deadlines.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to four (4) years of administrative support experience required.
Administrative Support Coordinator I
Hiring Range: $3,505 - $3,900 per month commensurate with candidate's experience. Salary placement is determined by the education, qualifications, internal equity, and the hiring department's fiscal resources.
CSU Classification Salary Range: $3,505 - $5,508 per month
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Full-time temporary position for one (1) year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Click Apply Now to complete the CSULB Online Employment Application.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Application Closes: Feb 12, 2023 (11:55 PM)
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/524276/guest-permit-and-communications-coordinator
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