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Administrative Support Assistant II - Public Information Office (PIO) 2023

$57,930 – $57,930 yearly

MiraCosta College

Last Updated: 5/17/23

Job Description


Administrative Support Assistant II - Public Information Office (PIO) 2023
MiraCosta College


For full details and to apply, go to https://jobs.miracosta.edu/postings/3472

Type of Assignment: Full Time
Assignment Category: Regular Position

Position Details:
One regular, full-time position, 40 hours per week, 12 months per year on the Oceanside campus. The work schedule will normally be Monday through Friday, 8:00 am - 4:30 pm. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

IMPORTANT: MiraCosta College requires that all employees be fully vaccinated against COVID-19 in order to promote a safe and healthful workplace for employees and to promote the health and safety of our campus community. Unvaccinated employees are at greater risk of contracting COVID-19 and developing severe disease. This causes greater risk to their personal health and unnecessary disruption to the college community that depends on college programs and services. As of August 23, 2021, all employees must submit proof of vaccination or request and receive approval for a medical or religious exemption prior to their start date. For more information, please visit https://www.miracosta.edu/covid/covid-vaccination-requirements.html.



Salary Range: 16
Compensation: Starting at $57,930 per year (range 16, step 1), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.



Benefits:
MiraCosta College offers an array of benefits to eligible employees.

    • The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
    • $100,000 life insurance policy
    • Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
    • Vacation, sick leave, and up to 18 paid holidays
    • State pension system retirement benefits (CalPERS)
    • Free and confidential employee assistance program
    • Wellness Program
    • Participation in the District’s Early Retirement Program
    • Professional Development Opportunities
    • Tuition fee reimbursement
    • Childcare Facility (Oceanside Campus)




Position Term in Months: 12

Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.

*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen]).



Basic Function:
Under general supervision, coordinate front-desk support for the Public Information Office (PIO); perform a variety of routine to specialized clerical and administrative support functions requiring program-specific knowledge of the terminology, procedures and practices applicable to the functional area; provide district enrollment support; schedule appointments/meetings and assist with events; order and receive supplies and promotional items; process purchase orders and invoices; and perform related duties as assigned.



Distinguishing Characteristics:
An Administrative Support Assistant II is distinguished from an Administrative Support Assistant III in that an incumbent in the latter class works with greater autonomy and recruits, screens and enrolls program participants.



Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Assist in the day-to-day operation of a program or department front desk; coordinate and assign front-desk coverage; provide routine administrative support including answering phones and emails, coordinating with other centers/programs in shared space, providing information on other student resources available and maintaining office supplies; may open or close room or building.

2. Greet, direct and provide general information to students, faculty and staff; answer questions regarding program/department policies, procedures, programs and services including clarification of enrollment requirements, the program application process, registration information and financial aid; respond to escalated questions and complaints over the phone or at a public counter; assist with the preparation of forms and documents, verify completeness and accuracy of information; schedule or admit students/customers in district services and programs.

3. Input data and prepare and process purchase requisitions, purchase orders and check requests; verify the accuracy of receipts and invoices, enter account codes, validate sufficiency of budget and process for payment; run general budget reports through spread-sheets and financial systems and calculate budget usage; prepare and process expense-related forms including travel requests and reimbursements, petty cash and expense reports.

4. Coordinate full and part-time staff payroll; collect and audit documentation supporting staff time logs and ensure conformance to work-hour restrictions; compute and categorize pay according to departmental/program billing accounts; ensure accurate usage of funding codes and calculate departmental/program billing; prepare timecards; provide confidential and efficient recordkeeping; assist the Payroll Department with resolution of payroll issues.

5. Using standard office software, compose and/or type memoranda, correspondence, reports, agreements, contracts, marketing materials, presentations, spreadsheets, forms and other documents; may take meeting minutes.

6. Create, develop, maintain and update specialized and custom forms, databases, logs, files, records and reports to support technical work processes in areas of responsibility; design, develop and maintain spreadsheets and databases requiring data interpretation and manipulation; track and maintain federal, state, grantor and district-required data and student outcomes and prepare for submission or reporting.

7. Schedule appointments and make meeting arrangements; assist with the development and coordination of departmental special events; assist with setup and cleanup for various meetings and events; contact vendors for food orders, marketing materials, supplies and audio visual equipment; handle other meeting and event logistics including soliciting volunteers and coordinating student workers.



Other Duties:
1. Provide backup to other department staff as needed.

2. Contact campus police or custodial staff as needed.

3. Schedule facility use and room assignments by internal and external users and maintain facility-use calendar; submit appropriate work requests; prepare invoices for external groups as required.

4. Train and provide work direction to other clerical staff and student workers as assigned.

5. Perform related duties as assigned.



Knowledge Of:
1. Principles, practices, concepts and techniques used in customer service, public relations and community outreach.

2. Modern office practices, procedures and equipment including computers and applicable software programs.

3. The district’s student recordkeeping and general accounting systems, practices and procedures for processing student information and interpreting input and output data.

4. District practices and procedures for budgeting, purchasing and maintaining public records.

5. Payroll procedures and operations.

6. Math and basic accounting techniques.

7. Operations, services and activities of a community college district.

8. Common student needs, issues and concerns applicable to area of assignment.

9. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.

10. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.

11. Safety policies and safe work practices applicable to the work.



Ability To:
1. Assign and review the work of student workers and lower-level staff.

2. Oversee the daily operations of program or department front desk.

3. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions.

4. Establish priorities and work effectively and independently with many demands on time.

5. Analyze situations accurately and adopt effective courses of action.

6. Maintain confidentiality of district and student files and records.

7. Make calculations/tabulations and accurately process and review fiscal and related documents.

8. Assist in preparing and monitoring a program or department budget.

9. Track statistical information utilizing complex spreadsheets and databases.

10. Communicate effectively, both orally and in writing.

11. Understand and follow written and oral instructions.

12. Operate a computer and standard business software.

13. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

14. Establish and maintain effective working relationships with all those encountered in the course of work.



Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from high school or GED equivalent, and two years of clerical/administrative support experience; or an equivalent combination of training and experience. An associate degree is preferred and may be required to advance to higher levels in the class series.

NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.



Desirable Qualifications:
Fluent in Spanish, both written and verbal communication.

Licenses & Other Requirements:
A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to various locations on and off campus as needed to conduct district business.



Emotional Effort:
Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.



Working Conditions:
Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours are required on an as-needed basis.

Posting Number: S22/23057P
Human Resources Contact Information: jobs@miracosta.edu or [Register to View]
Job Close Date: 6/15/2023
Open Until Filled: No
First Screening Date:

Diversity, Equity & Inclusion
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community.MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals – https://pa-hrsuite-production.s3.amazonaws.com/3050/docs/105281.pdf

About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf




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Company Details

Oceanside, California, United States
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help...