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(Archived) Assistant Module Lead, Student Records Systems

Last Updated: 7/27/22

Job Description


Assistant Module Lead, Student Records Systems

Job No: 516367
Work Type: Staff
Location: Long Beach
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time

Job Summary
To serve as the Assistant Module Lead for the Student Records Systems module in support of the Common Management System (CMS) Student Administration. This position is responsible for maintaining stable, efficient, and accurate Student Records systems to fulfil the university's student success goals and initiatives. Duties include general module support and processing; in depth system testing, analysis, and troubleshooting; issues triage; security maintenance; and end user documentation and training.
Knowledge Skills and Abilities
Knowledge of student information systems and student records (e.g., enrollment, grading). Functional understanding of database structures, information systems, cloud-based systems, and data extraction. Excellent analytical skills and experience troubleshooting and resolving complex system-related issues. Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development, implementation, and/or improvement of administrative policies, procedures, practices, and/or programs. Demonstrated ability to interpret and apply academic and administrative policies and procedures. Demonstrated ability to organize and plan multiple priorities and to carry out assignments without detailed instructions. Knowledge of and ability to use: MS Word, MS PowerPoint, MS Excel, Camtasia Studio, Visio, Service Now software. Ability to analyze user needs and translate into appropriate complex rules in support of business processes. Able to learn new systems and feature updates quickly and translate to communications, tutorials, and documents that are applicable and easy to understand for campus users, including students and faculty. Proven technical writing experience of software documentation. Excellent communication skills, both verbal and written. Demonstrated ability to create and deliver effective program documentation, communication, and training materials, both online and in person. Communicates with the University community in a civil manner. Demonstrated ability to communicate and to establish and maintain successful working relationships with Enrollment Services leadership, peers, faculty, and students within a diverse campus community. Maintains a safe work environment. Treats all customers (students, faculty, and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to a bachelor's degree in applicable field and two years of related experience required.
Department
Enrollment Services - Student Records
Classification
Administrative Analyst/Specialist (Non-Exempt)
Compensation
The salary range for this classification is $3,288 to $6,347 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at [Register to View] .
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to COVID19-Staff-Info@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


Application Closes: Aug 07, 2022 (11:55 PM)

To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/516367/assistant-module-lead-student-records-systems




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Company Details

Long Beach, California, United States
CSULB, one of the largest universities in the CSU system, is located in Long Beach on a beautifully landscaped, 320-acre campus near the ocean and the thriving downtown area. The school’s faculty and staff are engaged in a broad array of high-quality undergraduate and graduate programs, significant research, in addition to a wide range of community and professional service organizations.