- The person hired for this position will provide work direction to lower-level staff, student employees and temporary staff. With this in mind, please describe your leadership style.
- How do you demonstrate a commitment to creating inclusive environments?
- How do you anticipate serving students with an equity-minded approach while in this role?
The screening and interview committee will review application materials for up to three to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.
*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen).
Retired STRS members are not eligible for this position.
Under general supervision, perform a variety of routine clerical and administrative support functions requiring a general knowledge of the terminology, procedures and practices applicable to the functional area; act as first point of contact for functional area; assist with events; create and maintain physical and electronic filing systems and perform records management duties; and perform related duties as assigned. The Administrative Assistant II, known as the Student Center Night Assistant, serves as a key team member of the Student Life & Leadership department. Responsible for supporting programming and event marketing, and overseeing and enacting the evening operations at the Oceanside Student Center, this employee assists with programs, supporting students, and student clubs and organizations. This person performs many administrative duties (including answering phones, responding to emails, engaging in Workday functions, ordering supplies, addressing room reservations, preparing travel requisitions, etc.). This person is responsible for cultivating a welcoming atmosphere, supporting a culture that empowers student leaders, and enacting an equity-minded perspective in their work. By welcoming Student Center guests, this person ensures the general comfort of building users and monitors and maintains the cleanliness of the facility to support a safe and healthy experience. This person is also responsible for assisting with Student Life & Leadership equipment rentals, event set up and clean up, audio visual technology, and facilities / maintenance as necessary. This person will work with appropriate Student Life & Leadership team members, students, advisors, food service personnel, college police, and other District employees to ensure that students are supported, events are properly managed, and will follow Student Life & Leadership and applicable District & Board policies. This often means responding to Student Center needs, student or guest concerns, maintenance issues, and preparing CARE (Campus Assessment, Resources and Education) Referrals or incident reports to support a quick and helpful resolution to needs that may arise. Additionally, this person serves as a key team member responsible for collaborating on, designing, and leading department marketing materials and campaigns. This includes working to promote department events within district avenues and promoting a presence through social media. This person will serve as an active member of the Student Life & Leadership team, attend meetings, support department events such as evening programs and large-scale events such as commencement, support evening food pantry operations, contribute to departmental goals and objectives, and administrative tasks including submitting purchase requisitions, travel requisitions, and expenses reports, perform other duties as assigned, and assume additional responsibilities within the scope of the position as required.
An Administrative Support Assistant II is distinguished from an Administrative Support Assistant III in that an incumbent in the latter class works with greater autonomy and recruits, screens and enrolls program participants.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Assist in the day-to-day operation of a program or department front desk; coordinate and assign front-desk coverage; provide routine administrative support including answering phones and emails, coordinating with other centers/programs in shared space, providing information on other student resources available and maintaining office supplies; may open or close room or building.
2. Greet, direct and provide general information to students, faculty and staff; answer questions regarding program/department policies, procedures, programs and services including clarification of enrollment requirements, the program application process, registration information and financial aid; respond to escalated questions and complaints over the phone or at a public counter; assist with the preparation of forms and documents, verify completeness and accuracy of information; schedule or admit students/customers in district services and programs.
3. Input data and prepare and process purchase requisitions, purchase orders and check requests; verify the accuracy of receipts and invoices, enter account codes, validate sufficiency of budget and process for payment; run general budget reports through spreadsheets and financial systems and calculate budget usage; prepare and process expense-related forms including travel requests and reimbursements, petty cash and expense reports.
4. Coordinate full and part-time staff payroll; collect and audit documentation supporting staff time logs and ensure conformance to work-hour restrictions; compute and categorize pay according to departmental/program billing accounts; ensure accurate usage of funding codes and calculate departmental/program billing; prepare timecards; provide confidential and efficient recordkeeping; assist the Payroll Department with resolution of payroll issues.
5. Using standard office software, compose and/or type memoranda, correspondence, reports, agreements, contracts, marketing materials, presentations, spreadsheets, forms and other documents; may take meeting minutes.
6. Create, develop, maintain and update specialized and custom forms, databases, logs, files, records and reports to support technical work processes in areas of responsibility; design, develop and maintain spreadsheets and databases requiring data interpretation and manipulation; track and maintain federal, state, grantor and district-required data and student outcomes and prepare for submission or reporting.
7. Schedule appointments and make meeting arrangements; assist with the development and coordination of departmental special events; assist with setup and cleanup for various meetings and events; contact vendors for food orders, marketing materials, supplies and audio visual equipment; handle other meeting and event logistics including soliciting volunteers and coordinating student workers.
1. Provide backup to other department staff as needed.
2. Contact campus police or custodial staff as needed.
3. Schedule facility use and room assignments by internal and external users and maintain facility-use calendar; submit appropriate work requests; prepare invoices for external groups as required.
4. Train and provide work direction to other clerical staff and student workers as assigned.
5. Perform related duties as assigned.
1. Principles, practices, concepts and techniques used in customer service, public relations and community outreach.
2. Modern office practices, procedures and equipment including computers and applicable software programs.
3. The district’s student recordkeeping and general accounting systems, practices and procedures for processing student information and interpreting input and output data.
4. District practices and procedures for budgeting, purchasing and maintaining public records.
5. Payroll procedures and operations.
6. Math and basic accounting techniques.
7. Operations, services and activities of a community college district.
8. Common student needs, issues and concerns applicable to area of assignment.
9. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.
10. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.
11. Safety policies and safe work practices applicable to the work.
1. Assign and review the work of student workers and lower-level staff.
2. Oversee the daily operations of program or department front desk.
3. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions.
4. Establish priorities and work effectively and independently with many demands on time.
5. Analyze situations accurately and adopt effective courses of action.
6. Maintain confidentiality of district and student files and records.
7. Make calculations/tabulations and accurately process and review fiscal and related documents.
8. Assist in preparing and monitoring a program or department budget.
9. Track statistical information utilizing complex spreadsheets and databases.
10. Communicate effectively, both orally and in writing.
11. Understand and follow written and oral instructions.
12. Operate a computer and standard business software.
13. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
14. Establish and maintain effective working relationships with all those encountered in the course of work.
Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
Graduation from high school or GED equivalent, and two years of clerical/administrative support experience; or an equivalent combination of training and experience. An associate degree is preferred and may be required to advance to higher levels in the class series.
NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.
Fluency in Spanish and social media marketing experience.
Licenses & Other Requirements:
A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to various locations on and off campus as needed to conduct district business.
Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours are required on an as-needed basis.
Posting Number: S21/22038P
Human Resources Contact Information: email@example.com or [Register to View]
Job Close Date:
Open Until Filled: Yes
First Screening Date: The submission deadline for the first screening of applications is Tuesday, February 1, 2022. Applications will continue to be accepted until the position is filled.
About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf
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