General Manager
Ball State University
Job Description
Woodworth Dining
General Manager
Ball State University
Ball State University has a professional leadership opportunity available in University Dining. The General Manager is responsible for directing, overseeing, and managing all food and beverage programs within a University Dining operation. The successful candidate will lead and supervise subordinates resulting in good organization and minimal stress, promote teamwork, and execute excellent customer service that exceeds customer expectations. To learn more about Ball State University Dining, please visit our website at: https://www.bsu.edu/campuslife/dining.
At Ball State University, Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Position Function: The successful candidate will directly, oversee, and manage all food and beverage operations of a major Ball State food service operation; requires skills in, but not limited to: supervision, leadership and team building; subordinate training; financial management and budgeting; purchasing compliance; food production; communication; productivity; labor management in a union environment; customer service; quality assurance; menu and detailed arrangements; safety and sanitation; HACCP and other regulatory compliance; unit marketing and promotion; facilities management including monitoring maintenance and repairs; develop a results-oriented teamwork environment through leadership and organizational skills resulting in workplace culture that exhibits a passion for excellence, fun and humor, innovation and creativity, ethical work practices, and personal integrity based upon the vision, mission commitments, values, and goals, established by BSU Dining and the unit.
Minimum Education: Bachelor’s degree from an accredited institution; or associate’s degree plus an additional combination of education or experience equivalent 2 years; or high school diploma plus an additional combination of education or experience equivalent to 3 years.
Minimum Experience: Four years of direct or related work experience (exclusive of teaching) in commercial or institutional food service with demonstrated leadership and dynamic team building skills; Four years of experience supervising a staff of 50 or more; management of food service revenues exceeding one million dollars in annual sales with demonstrated profitability achieved; demonstrated knowledge, leadership abilities and business acumen in executing successful business operations and customer service.
Minimum Other: Skills in oral and written communication; basic computer skills in Windows based word processing and Excel spreadsheet applications; satisfactorily complete required departmental training programs within established deadlines.
Preferred Education: Master’s degree from an accredited institution in business administration, hotel, restaurant and institutional management, or related food service or business field.
Preferred Experience: Branded concept management as manager or general manager.
Preferred Other: Current certification in ServeSafe; FMP certification.
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Apply online at: https://bsu.peopleadmin.com/postings/36913
Include the following documents with your application: resume and cover letter addressed to Karen Adkins. The option to upload transcripts is available. Original, official transcripts showing the highest related degree earner is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Review of applications will begin immediately and will be accepted through May 14, 2023.
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.
The Ball State way is rooted in the Beneficence Pledge – a commitment to excellence in teaching and scholarship, honesty and integrity, social responsibility, gratitude and valuing the intrinsic worth of each member of our community. Ball State students, faculty and staff are empowered in a culture that believes in them and demands they believe in themselves. They are partners in an innovative, immersive approach to education. They are supported by living and learning facilities that enable intellectual curiosity. We graduate scholars who are changing the world, and we’ve dedicated our University to do the same.
The university offers an excellent wellness program and extensive benefits offerings to include a generous paid time off package and paid parental leave. For further information regarding benefits please visit:
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected s
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