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Assistant Business Systems Analyst, Admissions and Student Support (2 Positions)

$73,855 – $122,745 yearly

MiraCosta College

Last Updated: 5/11/23

Job Description

Assistant Business Systems Analyst, Admissions and Student Support (2 Positions)
MiraCosta College

For full details and to apply, go to

Type of Assignment: Full Time
Assignment Category: Regular Position

Position Details:
Two regular, overtime exempt, full-time positions, 40 hours per week, 12 months per year on the Oceanside campus. One position is district funded and the other is funded through Student Success and Support Program (SSSP) grant funding. The SSSP grant funding for this position currently has no end date. The work schedule will be Monday through Friday, 8:00 am - 4:30 pm, with some flexibility to start earlier or later. Remote work is possible for up to 4 days per week after successful completion of the initial training period and at the discretion of the supervisor. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

Remote Work:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.

IMPORTANT: MiraCosta College requires that all employees be fully vaccinated against COVID-19 in order to promote a safe and healthful workplace for employees and to promote the health and safety of our campus community. Unvaccinated employees are at greater risk of contracting COVID-19 and developing severe disease. This causes greater risk to their personal health and unnecessary disruption to the college community that depends on college programs and services. As of August 23, 2021, all employees must submit proof of vaccination or request and receive approval for a medical or religious exemption prior to their start date. For more information, please visit

Salary Range: 25
Compensation: Annual Compensation: $73,855 or $77,881 (step 1 or 2)
Total Annual Compensation: $117,698 or $122,745 (step 1 or 2)

Annual compensation is based on salary range 25, step 1 or 2 on the 2022-2023 classified salary schedule. Initial step placement will be determined based on directly related experience, with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Total annual compensation includes annual salary, the district’s average annual health and welfare benefit cost, and the district’s retirement contributions (CalPERS).

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.

MiraCosta College offers an array of benefits to eligible employees.

  • The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
  • $100,000 life insurance policy
  • Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
  • Vacation, sick leave, and up to 18 paid holidays
  • State pension system retirement benefits (CalPERS)
  • Free and confidential employee assistance program
  • Wellness Program
  • Participation in the District’s Early Retirement Program
  • Professional Development Opportunities
  • Tuition fee reimbursement
  • Childcare Facility (Oceanside Campus)

Position Term in Months: 12

Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number.

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the “Screening and Interview Committee” specifically describing:
    • How your experience and education support the Essential Duties and Other Duties listed in this job posting;
    • List your experience working with student information systems (e.g., PeopleSoft, Banner), and list the name of the systems and the respective organizations where you acquired the experience;
    • List your experience reporting using SQL or PS Query;
    • List your experience working with the CCFS 320 Apportionment Attendance Report.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.

*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen]).

Retired STRS members are not eligible for this position.

Basic Function:
Under general supervision, assist in the evaluation, design, development, testing, documentation and maintenance of assigned applications in the College’s enterprise systems; provide technical support to users on the operations and uses of applications (Qless, Ocelot, DegreeWorks, CCCApply); write queries to produce a variety of data and custom reports to meet user needs; complete the CCFS 320 Apportionment Attendance Report and supplemental report; prepare annual audits related to admissions and records. Perform related duties as assigned.

Distinguishing Characteristics:

Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

2. Work with users, Business Systems Analysts and others to define, document and analyze business requirements and processes and recommend effective technology solutions; work closely with users to define and analyze business and operational problems and develop procedural and reporting changes to complement technology solutions.

3. Write and/or participate in preparing user documentation, written procedures, training guides, manuals and materials on system functionalities and operations for users and support staff; create test scripts and work with users on acceptance testing of application software and interfaces to ensure appropriate functionality, efficient performance, data integrity and effective interfaces with other applications; work with Business Systems Analysts and Application Developers to analyze problems identified during testing and develop required system fixes, changes or corrections.

4. Participate in providing training to end users on the use of applications; meet with users to provide information on system changes and address questions or issues; conduct or coordinate training sessions; train users on system operations and setup and execution of specific processes; evaluate training programs to ensure their effectiveness in meeting goals and objectives.

5. Create and modify queries and design custom reports and reporting tools to meet user data and reporting needs.

6. Analyze, troubleshoot and resolve applications problems and errors; ensure system work-flows are operating correctly; troubleshoot workflow problems and operating bottlenecks; take action or refer more complex problems to Business System Analysts and others for analysis and resolution; answer technical questions and provide guidance to users on system functionalities and methods for correcting problems.

7. Participate in evaluating potential software solutions including off-the-shelf and open-source components and system architectures to ensure district business requirements are met; interact with vendors and attend vendor training as needed.

8. Assist user teams with special projects such as system upgrades and system implementations; under guidance, evaluate and make recommendations on requests for software enhancements; participate in translating user expectations into technical specifications for enhancements and customizations; consult with other district staff on proposed business process changes.

9. Provide support on MIS/state/federal reporting requirements by assembling information, verifying accuracy, inputting and/or overseeing the input of information into various system databases and staying current with new requirements; if new requirements are needed, ensure all technology is updated accordingly.

Other Duties:
1. May act as project lead for small to medium-sized projects.

2. Participate in various project team activities, tasks and meetings.

3. Attend and participate in professional group meetings; stay abreast of current trends and innovations in the field of information systems.

4. Perform related duties as assigned.

Knowledge Of:
1. System design theory, concepts and principles including data management and administration and development concepts.

2. Standard business process and systems analysis methods and procedures.

3. Methods and practices for conducting unit and system testing including creation of test cases.

4. Methodologies for developing program and user documentation and training materials.

5. Methods and techniques for troubleshooting and determining the causes of applications problems and errors.

6. Methods and procedures for writing queries using standard query languages.

7. Functionality of the district’s enterprise business system and interrelationships among campus departmental systems.

8. Practices and techniques of training and instruction as applicable to computer software and applications.

9. Functions, capabilities, characteristics and limitations of standard computer platforms and devices.

10. Operational characteristics of various computer software packages.

11. Safety policies and safe work practices applicable to the work.

12. Written and oral communication skills including correct English usage, grammar, spelling, punctuation and vocabulary.

13. Applicable federal, state and local laws and regulations applicable to the work.

Ability To:
1. Learn quickly, understand and apply user business processes and requirements to consult effectively with managers and users.

2. Perform business process analyses and reach sound, logical conclusions regarding essen-tial user needs and business requirements.

3. Participate in facilitating user meetings to negotiate understanding and build consensus agreements.

4. Troubleshoot, diagnose and resolve applications problems.

5. Organize and set priorities to complete project responsibilities efficiently and effectively.

6. Work effectively and collaboratively in a team environment, either as a team member or team leader.

7. Read, interpret, explain and apply detailed and often complex technical information on systems processes and interdependencies for technical and non-technical audiences.

8. Develop end-user manuals.

9. Communicate effectively, both orally and in writing.

10. Understand and follow written and oral instructions.

11. Operate a computer and standard business software.

12. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

13. Establish and maintain effective working relationships with all those encountered in the course of work.

14. Work confidentially with discretion.

Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with a bachelor’s degree in management information systems, computer science, business administration or a related field, and one (1) year of related work experience; OR

Graduation from an associate degree program and two (2) years of progressively responsible experience involving information systems analyses, troubleshooting complex software applications, developing recommendations for systems improvement, or participating in system implementations; OR

An equivalent combination of training and experience.

NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:
1. Experience supporting student records, online admissions applications, degree audit, and/or transfer credit systems.

2. Experience working with PeopleSoft.

3. Experience with reporting using SQL or PS Query.

4. Experience with CCFS 320 Apportionment Attendance Report.

Licenses & Other Requirements:
A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to a variety of locations on and off campus as needed to conduct district business.

Emotional Effort:
Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:
Primarily business office environment; subject to frequent interruptions; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested.

Posting Number: S22/23050P
Human Resources Contact Information: or [Register to View]
Job Close Date:
Open Until Filled: Yes
First Screening Date: Applications received by the first screening date, Friday, May 5, 2023, will be given first consideration. Applications will continue to be accepted until the positions are filled.

Diversity, Equity & Inclusion
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community.MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals –

About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at

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Company Details

Oceanside, California, United States
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help...