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Director of Financial Aid at Sam Houston State University in Huntsville, TX

Sam Houston State University

Last Updated: 1/18/23

Job Description

Title: Director of Financial Aid at Sam Houston State University in Huntsville, TX
Requisition/Job Number:
FLSA Status Exempt
Hiring Salary Commensurate with education and experience
Department: Financial Aid
Division Division of Enrollment Success

Educational and Experience Requirement

Bachelor’s degree in related field. Emphasis in personnel services, counseling, business, and/or higher education would be helpful. A Master’s degree is preferred. Minimum of five (5) years in Financial Aid Programs or related experience, with three (3) preferred in a leadership/supervisory position. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Ensures all eligible students receive financial aid funds to cover college costs while remaining in compliance with federal, state, and institutional regulations. Performs complex and highly advanced work providing direction and guidance in strategic operations and planning for the Financial Aid & Scholarships office. Serves as the University’s primary authority on financial aid requirements.

Primary Responsibilities

Provides leadership, vision, and management for the Financial Aid & Scholarships department. Responsible for organizing, planning, and evaluating personnel, work assignments, supervision, training, and the technical direction of staff. Develops activities, policies, procedures, and departmental culture that facilities, promotes, and sustains collaboration with the campus community. Develops, documents, and implements internal control procedures to ensure fiscal, regulatory, confidentiality, and security accountability. Evaluates programs and services to identify areas of strengths and necessary improvements. Develops strategies and processes to optimize departmental and institutional operations and strategic priorities/goals. Ensures compliance with local, state, and federal laws, University policy, and divisional directives. Organizes and plans strategies for implementing new federal and state regulations and procedures. Works collaboratively with the enrollment team and student service offices to align financial aid strategies with recruitment and retention efforts to support SHSU’s enrollment goals and the financial health of the university while maintaining compliance. Assists and advises the AVP of Enrollment Services on how best to market and utilize limited institutional, federal, and state funds to maximize retention of current students and recruit new students. Provides accurate and timely reports to professional staff and governing bodies/agencies. Represents the Financial Aid & Scholarships office to various agencies, auditors, high schools, scholarship foundations, professional associations, and current and prospective students and their families. Manages the financial aid budget, forecasts trends, and annually balances funds with federal and state agencies, and SHSU budgetary authorities. Ensures all federal, state, and institutional funds are reconciled and reported to the proper authority in a timely manner. Tests and manages the institution’s operating system to ensure that the system complies with federal and state financial aid regulations and that it provides needed services to students. Serves on committees as requested. Performs other related duties as assigned.

Other Specifications

Must exhibit a high level of professionalism and maturity, executive ability, and a keen understanding of protocol. Ability to organize work effectively and prioritize objectives. Ability to exercise discretion, excellent reasoning, and independent judgment. Assists in the development of policies and operational procedures for the overall department. Skilled in directing multiple tasks, setting priorities, and organizing operations. Asset and fiscal resources management skills preferred. Ability to establish and maintain effective work relationships with administration, faculty, staff, and the public. Strong communication skills, both orally and written. Requires the critical judgment for the department, in which very serious consequences on decision-making can occur. Interprets and applies complex directives, policies, regulations, statues, and procedures, and/or written guidelines for a department or major work group. Strong analytical skills with great attention to detail. Strong commitment to diversity, equity, the confidentiality of protected/sensitive information, and customer/student-centered services.

This position may be designated as a Campus Security Authority (CSA).

Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.


Full Time

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Company Details

Huntsville, Texas, United States
A Great Name in Texas Education! Named for Texas’s greatest hero, Sam Houston State University (SHSU) continually honors its historical roots through academic excellence. For more than 140 years, SHSU has been preparing students for meaningful lives of achievement. Its motto, “The measure of a Life is its Service,” resonates among its approximately 21,612 students, eight college...